Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive.
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive.

Opened in 2024
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de, Isla Mujeres, Quintana Roo 77400, Mexico
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When you stay at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive. in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This all-inclusive hotel is 5.5 mi (8.9 km) from North Beach and 9.8 mi (15.8 km) from Tortuga Beach.Show More
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hotel overview picture
4.5/5Great
·Cleanliness: 4.5
All 25 Reviews
Amenities
SpaFitness RoomParkingRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(26.4 km)
Landmarks: Jolly Roger Pirate Show
(400m)
Landmarks: Contoy Adventures
(480m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Ultra Corner Suite Ocean Front
7

Ultra Corner Suite Ocean Front

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ultra Suite 1 King Bed Ocean Front
10

Ultra Suite 1 King Bed Ocean Front

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Oceanfront Suite with Two Queen Beds
8

Oceanfront Suite with Two Queen Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Oceanfront King Suite
8

Oceanfront King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ultra Two Bedroom Corner Suite Ocean Front
8

Ultra Two Bedroom Corner Suite Ocean Front

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ultra Two Bedroom Master Suite
13

Ultra Two Bedroom Master Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Front Corner Suite
8

Ocean Front Corner Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two-Bedroom Master Suite
14

Two-Bedroom Master Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two Bedroom Corner Suite Ocean Front
7

Two Bedroom Corner Suite Ocean Front

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Ultra Suite 2 Queen Beds Ocean Front
9

Ultra Suite 2 Queen Beds Ocean Front

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews(25)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2024
Alexa and Christian were great, they were there and always answered any questions we had. Anytime we needed help with any reservations for dinner or with any of the technology in the room, they were right there to help. will definitely go back and hopefully get Alexa and Christian as our butlers again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 30, 2024
Impressive luxury hotel, I felt comfortable the view is phenomenal, the staff very well adapted knows their facilities well the food is delicious, the experience in the Noi restaurant is beautiful, the room we had is corner and gives the view with the garza blanca hotel, our room was always clean and Dario our supplier and room service manager was friendly, He always explained every detail of the room and the use of the tablets. Simply spectacular I would return again but now with more family members
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2024
We loved eating at Noi. The breakfast, especially the special Sunday brunch menu, was outstanding. We had great service from the entire staff. Excellent pasties, coffees, juices and entrees. Chef Alex made our meal feel very special, along with the entire wait staff. Would recommend to anyone!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2024
If I could rate a 10 I would, Pablo the waiter is kind ,catering and always smiling , it was a great experience coming back for Xmas. It no longer want to visit resorts outside of Tafer… I’m spoiled … the bar is set so high. Wants higher than diamond treatment
N‍a‍v‍i‍g‍a‍t‍e‍0‍3‍1‍1‍8‍9‍2‍4‍0‍3‍2
August 18, 2024
5 out of 5 experience. Loved this hotel. Amazing rooms, excellent service and wonderful food and drinks. Most all inclusive hotels fail on the last two. This one is the exception. There is construction next door but we did not hear it or were ever disturbed by it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2024
My husband and I visited Hotel Mousai Cancun for our babymoon just after the property opened and had an exceptional experience. The staff went above and beyond to ensure we had a very special time, and were incredibly attentive, responsive, and incredibly kind. Our butlers, Alexa and Christian, were so helpful and our coordinator, Jessica, was knowledgable, sweet, and so accommodating. The rooms were beautiful (with Toto toilets — major perk!) and the design of the property was incredibly thoughtful and unique. Having access to Garza Blanca and Villa del Palmar was such a great compliment to the quiet serenity of Mousai, because we were able to enjoy their pools and restaurants (all of which were great). I'd highly recommend this property to couples, friends, or solo travelers looking for a peaceful escape!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 6, 2024
Mi esposo y yo los visitamos para festejar nuestros cumpleaños, nos trataron como reyes! Especialmente Sarah (Concierge) todo el personal del Restaurante Noi, en especial Abinadab y Uziel, nos dieron una excelente atención. Nos invitaron en 2 ocasiones a los restaurantes de Garza Blanca, no nos gustó, quédense en Noi, es demasiado bueno el lugar. La habitación hermosa, la vista igual, todo riquísimo, aprendí a preparar Hummus! Volvería sin pensarlo
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2024
The hotel is exceptional! Alan Briones, the Tafer representative gave us an excellent description of the resort including all 3 Tafer Resorts (Mousai, Garza Blanca, & Villa del Palmar) as in everything you need to know! Sarah, one of Hotel Mousai’s concierge staff booked us all our dinner reservations as soon as we are checked in allowing us to have a sumptuous and tasty Italian dinner. We treated as royal. We got a cold face towel as soon as we stepped out of our taxi when we arrived and also given a nice cold cocktail drink. All the staff we met are very friendly and helpful. Our bellman, (I think his name was Enrico) not only helped with our bags but also gave us a tour of the room and showed us all its functionality. He knows the fine prints of the room and how best we can enjoy and have the best experience. The only negative part of our experience is their water sports and kayak. Their life vests are old and pretty worn out. The one I wore has a broken top missing buckle. We went kayaking and suppose to snorkel. But as soon as I dive in the water, the vest kept moving forward to my face. When I tried to float vertically on my feet, the vest moves up causing me to fall under water. The only way for me to relax and survive is to float on my back. I would imagine that what if someone who does not know how to swim was the one who wore it and fell in the water??? I told this story to them and asked them to act on it immediately. But to this day of writing, I have not heard or shown that they have replaced and upgraded their life vests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2024
We had dinner and breakfast at Noi and it was amazing each time. The manager Marcos was visible and very helpful assisting his staff. Guillermo was our waiter and he was very attentive but not pushy and Eunice was the sweetest hostes. Looking forward to going back.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:Mex$921.25 (approx. CAD 64.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2024
  • Number of Rooms: 88
When you stay at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive. in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This all-inclusive hotel is 5.5 mi (8.9 km) from North Beach and 9.8 mi (15.8 km) from Tortuga Beach.

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at NOI Ristorante Italiano, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private spa tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Services & Amenities

Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport26.35KM
Average Price FromCAD2748
Hotel Star Rating5