Mercure Ismailia Forsan Island Hotel

Mercure Ismailia Forsan Island Hotel Reviews

Mercure Ismailia Forsan Island Hotel

Al Temsah, Ismailia 1, Ismailia, Ismailia Governorate, 41511, EgyptView Hotel Details
Mercure Ismailia Forsan Island Hotel
Mercure Ismailia Forsan Island HotelMercure Ismailia Forsan Island HotelMercure Ismailia Forsan Island Hotel
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Mercure Ismailia Forsan Island Hotel Guest Reviews

3.7/5
61 review
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.7
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All reviews(61)
Positive reviews(47)
Reviews with photos/video(4)
Negative reviews(7)
HosamEldin
Garden Side Standard Twin Room Non smoking
Stayed in Mar 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Mar 20, 2023
Was a nice hotel , the garden view better than lake view specially by night
Response from Property: dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
laosnewhorizons
Lake View Privilege Double Room
Stayed in Mar 2022
Couples
88 review
5.0/5
Outstanding
Posted on Mar 26, 2022
A very good stay in a service-orientated hotel in close proximity to the city. The rooms are quiet and the bed is very comfortable. Beautiful views of the ships in the canal very impressive. Big clean pool. Great meals in the cafe by the water. Well appointed with product, a number of TV channels in different languages. The breakfast provided has broad ranging dishes to suit a number of different cultural tastes. Attentive friendly staff. Thank you again.
Response from Property: Dear Mr Mohamed We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
Guest User
Garden Side Standard Twin Room Non smoking
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Good !
Response from Property: dear Guest We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Ibrahiem General manger
Guest User
Garden Side Standard Twin Room
Stayed in Dec 2021
Couples
1 review
5.0/5
Outstanding
Posted on Dec 25, 2021
Nice hotel
Response from Property: Dear our guest We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
Guest User
Garden View Superior Twin Room Non smoking
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very clean, the facilities are relatively new, there is an ATM machine for convenient money exchange, and the environment is very good.
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Response from Property: Dear Guest We very much appreciate your comments regarding your stay at Mercure Ismailia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manger
Guest User
Lake Side Standard Double Room Non smoking
Stayed in Mar 2024
Business travelers
5 review
1.0/5
Posted on Mar 10, 2024
Knowing that I would stay for a long time, this hotel immediately raised the price. The price now marked has a difference of 3 yuan between breakfast and no breakfast. It's really weird. It's just to rip off guests.
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Response from Property: Dear guest, thank you for taking the time to tell us about your experience at Mercure Ismailia Forsan Island Hotel. I'm sorry that your experience did not meet your expectations; please allow me to express my most sincere and sincere apology. Your satisfaction is our top priority, please note that we took immediate action by contacting the website to learn that they had mistakenly added an offer that our hotel could not provide as we are always keen to contact you through our direct website All.com or contracted OTAs offer the best prices than any other website. Please note that prices also vary based on hotel availability, room type and view. Thank you again for sharing your input as this will help us identify areas of concern and take immediate action to enhance our future guests' experience while they are with us, and we hope you will give us the opportunity to better serve you in the near future. You serve. Sincerely Ali Abdullah General Manager
Guest User
Garden View Superior Double Room Non smoking
Stayed in Dec 2022
Family
7 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Continuing from the previous article, the location of the hotel is also very good. Opposite is a casual open-air food city. There are also some children's facilities and artificial beaches in the hotel. The children are very happy, and Ismailia must eat mangoes and seafood. You can drop your luggage at the hotel and walk around, there are many restaurants with emotional appeal. Highly recommend!
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6/8
Response from Property: dear GuestWe very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IbrahiemGeneral manger
Guest User
Lake Side Standard Double Room Non smoking
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The room is slightly small and the service is attentive
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Guest User
Lake View Privilege Twin Room Non smoking
Stayed in Jan 2023
Business travelers
44 review
4.5/5
Great
Posted on Feb 22, 2023
The environment is nothing to say, it is a neighbor to tulip, close to the Suez Canal, but the facilities are too old. It was ok when it came in 2006. Now the door elevator and so on are not working.
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Guest User
Lake Side Standard Double Room Non smoking
Stayed in Oct 2024
Couples
6 review
1.6/5
Posted on Oct 4, 2024
這是我十年旅行以來住過的最臟酒店,沒有之一。入住之前我並不期望有多豪華,畢竟Mercure定位也就是普通酒店。但是進去後簡直驚呆了,服務員拿着殺蟲劑進來殺蟲,從走廊到房間地毯臟到不忍直視,床上用品已經起球了,一床薄被用了不知道多少年沒換過新的,床單已經起球到誇張,用手一摸全是疙瘩,就彷彿床墊上都是硬殼小蟲一樣,打了兩遍電話才送了飲用水上來,早餐一塌糊塗,完全是路邊攤水準,不想寫了,不想回憶了。
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 1, 2024
The Hotel is very nice place for relaxing and beautiful place for us, The weather was very nice ,the Breakfast was very good and variety is very good ,the Bar on the lake is very amazing and very good service people is polite and helpful the prices is good, amazing
usaessam
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 7, 2024
Mercure Ismailia Forsan Island a lovely Hotel is located in an excellent location, overlooking the Suez Canal Extremely clean & comfortable and very beautiful view. Staff are very friendly and helpful. Everywhere you go you will be welcomed by the staff. I would like to thank Mr.Ibrahim AlSewefi , the reservation manager, for his professional methods .Mr.Elswefi is a live example for a successful manager. I really appreciated his positive attitude. When I arrived to the hotel Mr. AlSewefi met me and my wife at the front desk , We felt like we were treated as a value guest. On the the other hand, I would like to thank all of the front desk staff for their outstanding performance . Furthermore,I would like to thank the restaurant staff especially chef Mohen for his nice treats . The breakfast was very good,many varieties and delicious foods Because Mercure hotel’s staff I would definetely recommend Mercure Ismailia hotel .It's not the first time I stayed in Mercure Ismailia Forsan Island, but I will definitely come back in the future. Thank you Mercure Ismailia forsan Island for having such wonderful staff as a part of your team. Regards, Dr.Essam Ibrahim American Aviation Academy Texas-United States Of American
Response from Property: Dear Mr. Essam, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
Muksha A
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 3, 2024
The wonderful hotel, nice location very magical view on the lake, the atmosphere is very nice, the green area is large, the cafe on the lake is very good, the menu and prices is good, the staff are polit the Breakfast variety is large and the staff are always smiling
Response from Property: Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
Fares A
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 2, 2024
The Hotel is fantastic,The Cafe on the lake is very beautiful and the menu is good and the price is fair , the staff are helpful,the Breakfast buffet is good and the staff of Bar very helpful and friendly,also the location of the hotel very nice,
Response from Property: Dear Mr. Fares, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 14, 2024
very good Hotel: amazing location view on the kake. fantastic café located on lake. very good service menu prices is acceptable.breakfast buffet is very good and tasty the room is clean and stylish. friendly staff the Bar in the first floor is perfect and pub style