To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service3.9
Cleanliness3.8
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All reviews(22)
Positive reviews(15)
Reviews with photos/video(4)
Negative reviews(7)
ZEKERIYA SOLAK
Suite with Balcony
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Clean Cosy perfect location, very friendly stuffs more over with a perfect old city view, excellent
Mixiaooubaobao
Standard Double Room with Double Bed
Stayed in Nov 2023
Travel with friends
34 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The hotel is very clean and hygienic. There are many attractions around. You can see the cathedral across the door and walk a few hundred meters next door to the Water Palace. There are also many restaurants around. The waiter in the lobby downstairs was very nice. We gave him a tip and helped carry our luggage upstairs. In fact, he didn't force us to do it. We tip but out of courtesy. The generosity of the Chinese people. I still gave it to him. Fortunately, I will book with this hotel again in the future.
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KG_BISH
Superior Double Room with Double Bed
Stayed in Apr 2024
Solo travelers
36 review
2.7/5
Posted on Apr 17, 2024
I didn't like the hotel.
1. Dirty. 2. There is noise from the street. 3. The whole room is old. 4. The mattress is soft, uncomfortable to sleep on.
5. Long hair everywhere, difficult to clean. 6. Dust on the curtains.
Verdict: I would not recommend this hotel.
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Soquake
Standard Double Room with Double Bed
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 31, 2024
Good service, good breakfast, good location. Bad air conditioning, the remote control didn't work and it turned off every so often and you couldn't rest well in the heat. The hot water in the shower was difficult to regulate and since it didn't have a door, almost half of the floor got wet. The towels are not changed every day. The best is the people who attend 24 hours a day.
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Guest User
Standard Double Room with Double Bed
Stayed in Mar 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 15, 2023
The location is very nice, the staff is benevolent, friendly and helpful. The hotel is very inadequate compared to the location and price. The breakfast is insufficient, if the managers want to earn more, they should invest in the hotel as soon as possible and improve the conditions.
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Guest User
Standard Double Room with Double Bed
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 19, 2023
We were very pleased, it was clean, the employees were all friendly and smiling...
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Shaoezi
Superior Triple Room
Stayed in Oct 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 12, 2023
good good good good
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Guest User
Stayed in May 2024
Other
3.0/5
Posted on May 12, 2024
Hotel is great with good stuff and welcoming people. Staff are very attentive and warm. We had two rooms booked, their two suits. Two people one, me and my partner in Sophia suite. For the big room (the other two people) room was large, good light, two doors for the balcony, good shower head, good size. Sophia room: - well sized bed - good pillows - good duvet, but the duvet cover smaller than it - good lighting overall Bathroom: _well sized and the floor tiles very good, non-slippy _smelly a.f. (the other room was smelling and other double room was smelling too - we talked to other tourists) _showerhead broken - no proper handle on the "fancy" looking piece _showehead was leaking from sides left and right _shower tap was leaking too _tap at the sink just fine _cleaning of the bathroom was made daily BUT it wa just arranging stuff: _towels weren't changed, only folded. When towel was wet from showering housekeeping folded it so we found it stinking _some days you get soap, others you don't (no rule) _socket for hairdryer right next to sink with no safety _no soap dish at the sink (we asked for an ashtray for the balcony and ended up using it as a soap dish) _no place for the soap in the shower _no toilet paper holder (they put it on the bathroom bin! Not very clean) _no toilet scrubber Room: _socket only on one side of the bed _light switch only on one side of the bed and near the entry door So you can't both charge your phones overnight unless you have a really long cable to get from the wall. You can't both operate lights in the room. _TV remote not working _only Turkish TV (we know from other room) _no smart TV (so no Netflix or anything at night) _no trashcan in the room _no clothes hanger at the room entrance Breakfast; _buffet _very few options, mainly omelette because nothing else is filling enough. _they stash food every so often but you're better off asking if you want something and not wait for them to realise the containers are empty. Overall I'd stay again, but I'd ask for quite a few things to be done in advance. The price/quality is good though, we had it with discount via booking
Guest User
Stayed in Sep 2023
Other
3.0/5
Posted on Sep 1, 2023
TRE PALLINI SOLO PER LA FANTASTICA POSIZIONE E PER LA GENTILEZZA E DISPONIBILITÀ DEL PERSONALE, PER IL RESTO NO. LA “SUITE” IMPROPONIBILE, MOQUETTE CONSUMATA E MOLTO MOLTO SPORCA, MACCHIE DAPPERTUTTO,TENDE BUCATE DA SIGARETTE, BAGNO CIECO SENZA ASPIRATORE, COPRILETTO MACCHIATO, LENZUOLA PIÙ’ PICCOLE DEL MATERASSO E MACCHIATEANCHE ESSE COSÌ COME GLI ASCIUGAMANI DA BAGNO. NON HO OSATO GUARDARE IL MATERASSO, COMUNQUE COMODO, PER NON PARLARE DELL’ASCENSORE AL QUALE MANCAVA MEZZA PORTA, ASSURDO. MI SPIACE, STANDARD INACCETTABILE!! TUTTO DOCUMENTATO CON UN VIDEO!!
Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Jul 4, 2023
The hotel was very good in terms of location, really friendly and helpful staff members and getting to the main attractions. It is a budget friendly hotel but would recommend update is needed in the rooms and the breakfast is fairly simple and the same everyday. Overall experience was good!
Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 12, 2023
I spend two nights at the hotel it was nice and clean hotel. The hotel is closely to haga Sophia and it’s also near the tramway and many restaurants/ shops breakfast was good and nice people. Thank you very much for your great service.
Guest User
Stayed in Sep 2022
Couples
2.0/5
Posted on Sep 25, 2022
My husband and I came to Istanbul for vacation and had a wonderful trip, except sleep was hard to get. The Bon Design Hotel will get you close to sights but if rest is on the agenda look elsewhere. The rooms are affordable and fairly clean. They could use some updates. The bedding is too small and will not cover two normal sized human adults. My husband and I are very fit people, and large at all. In addition it was super loud late into the night, with of construction noise. Jack hammering, cranes, drilling and demolition work. One night at 11:30 pm, I asked the front desk if it was going to stop and was pretty much ignored. My husband had to go down to speak with them. Last night the staff were running up and down the stairs. This caused the motion light to come on and off. The door doesn't sit in the jam correctly so the beam comes straight into your face! As they ran up and down the stairs they would slam doors, and I guess move furniture? Around midnight I asked if they were ever going to stop? I was just laughed at. So not the best choice for us. I guess they forgot who pays the bill because they don't seem to care if the customers enjoy their stay. We won't return
Guest User
Stayed in Mar 2022
Family
2.0/5
Posted on Mar 20, 2022
Booked the economy room for few hours before our red eye flight. Our current hotel was sold out and Bon Design is the nearest and cheapest. Staff was nice enough to informed that the room is at basement since its the cheapest room. The basement has a moist damp stinky smell, the room is decent with a small window. Toilet has the same damp smell and I'm glad we only used it for few hours. Good location and staff service but this place needs a renovation. I didn't even want to take photos of it.
Guest User
Stayed in Dec 2021
Couples
3.0/5
Posted on Dec 5, 2021
The Room was barely clean, there was an odor in the toilets you couldn't get rid of, the hand washer had troubles providing hot water, at most a drizzle, service was Ok but no restaurant or room service fold after 11 (breakfast) was a big downside at best an average experience hardly a 5 star hotel as advertised
Guest User
Stayed in Nov 2022
Solo travelers
1.0/5
Posted on Nov 14, 2022
The rooms were in terrible condition, the toilet was leaking, the room was dirty, there was an old and very noisy elevator on each floor, the breakfast was poor, the staff was unfriendly, plus they cheated us out of a taxi. It's definitely not worth the money, everything is very bad except the location.