Mercure Istanbul Bakirkoy Reviews

Good location, nice staff in resption morning shift

The place location was good however at the check-in we didn’t felt welcome at all instead we were welcomed with attitude and bad manners. The room was alright when we got in but after two days we had to clean it ourselves because nobody was coming to change our bed or wash the bathroom, I had to send my husband downstairs to collect towels after 4 days of using the same towels. Thanks god I bought with me some clean towels. The breakfast was very low standard, on board outside was saying 65TL however we was charged 95LT per person. Also, We used their PCR provider and we was supposed to get our results the next day 6AM and we end up collect in at 11AM after being told couple of times that the result will be in 15 minutes then in 30 min then in one hr and so on. My advise will be to pay a little bit more and get a better hotel. PS: the reception girl has severe case of crabs

Good hotel with everything available nearby

My impression of Mercure has changed a bit. The room facilities are old and the hotel is full of perfume, which I don't like. It is in the downtown area and it is a bit noisy by the road, but the surrounding area is very convenient.

Stayed for 4 consecutive nights and booked a superior twin room with an area of ​​25 square meters. However, when we arrived at the hotel, we were assigned to the end room, Room 1416. A large area of ​​the room was taken up by the hotel's equipment room. We asked the front desk to change rooms and asked them to come at 12 noon the next day. We went early the next morning, and there was a new person at the front desk. We were told that changing rooms would cost extra money, so we went out to play. We came back in the afternoon and asked the front desk again. , the front desk said that we didn’t come at 12 noon and they couldn’t change us. Haha, it’s really ridiculous. Are we here just waiting to change rooms? In desperation, we asked Ctrip for help. Ctrip said they would give us a reply before 8 pm that night, but when we waited, no one answered the hotel's phone and the email was not responded to. It wasn't until 2 pm on the third day that Ctrip notified the hotel that it agreed to change our room. Thanks to Ctrip's help, we didn't have to stay in that pigeonhole-like room for the last two nights. This Mercure hotel, a hotel owned by AccorHotels, is obviously discriminating against Asians. It deliberately gave us the smallest room (probably a room that cannot be sold). It has a obviously different attitude towards white people from Europe and the United States. It's really disgusting!

Overall it was ok, only the drinks in the room were overpriced

The hotel is very nice. clean and quiet. It was as if I was in a holiday village. The staff was very caring. Thank you.

The location is superior, the hardware facilities of the hotel are average, but the room you live in is fine.

flawless ! okay ✅ o I recommend this hotel which has a very good location!

Nice hotel with swimming pool, sauna, jacuzzi and fitness room. Rooms very spacious and clean, staff friendly, location is perfect if you need to be in and around the Bakirkoy district, with the tram (marmaray) also not far from the center Public transport is very cheap and very good in Istanbul about 80 cents per person to the center. Taxi to center about 8 euros. (March 2023) We will definitely come here again. Really worth the four stars.

My stay was pleasant

It was quite ok

Great

In the center of Bakırköy, walking distance to everywhere, the rooms are a bit small