Sofitel Istanbul Taksim Reviews

Amazing hotel very clean and modern rooms with a very good location. Has everything you could possibly want with very friendly staff

Just checked in an hour ago, totally unpleasant and unfriendly welcome with grumpy faces. Special request was received but still ignored! Basic double bed could not be provided in-spite of having a kid. Sad view from the room! Inconsiderate, unpleasant and not welcoming! Next day same negative attitude continues at the breakfast. Conveniently ignoring requests and making dirty faces coz they don’t understand english, average spread! Terrible!! No basic etiquettes are taught to the staff! Big shame! Not tourist friend

amazing service, staff really go out of their way. had a lovely stay for a week and would highly recommend it

Satisfied with only one exception: the nightclub on the ninth floor made quite a bit of noise at night. This will be the only weakness which will make me to book this hotel for not sure.

During our one week stay in Sofitel Istanbul, staff were very warm and helpful! We stay in a suite, room is very clean and cozy! Very impressive service when having our breakfast buffet in the restaurant. Before our departure, Chef Ahmet even made a special dish for us and Mehmet treats the customers iust like your family members! The entire team is very well trained in general and definitely we will come back again.

Great hotel with great staffs. Will definitely consider to stay here again.

I liked everything, they just point out that there is an outdoor pool, but there is none, very upset

It's not bad. The location is good, but if you don't consider the convenience of travel, there should be better options.

It is a cliché to say that the rooms at Sofitel Hotel are always good, but the cleanliness and service are really rubbish. The hair in the bathroom is not clean, and the sheets are not changed if they are dirty.

The hotel service is very poor, the front desk has a terrible attitude, is indifferent and leaves the trouble to the customers.

on taksim street Environment: Very convenient 24-hour restaurant that never sleeps! The hotel is very nice, but it is a pity that the hotel is not humane and considerate. The 5-day stay is surrounded by a bunch of houses outside the window, which is very uncomfortable! I also expressed to the front desk that I hope to see some scenery! The service uncle is very nice and the water supply is sufficient... The doorman is also very enthusiastic to help push the luggage! Generally speaking, this hotel is not bad 👍 If you can be more humane and arrange a good environment for guests to stay for 5 days, it will be even more perfect!

The location is good. The hotel facilities are new. The swimming pool is very good. The children had a great time playing. The room is also big. I stayed in three hotels in Istanbul. Sofitel is my favorite, but I forgot to take pictures

The room type is not bad, the service is good, the cleaning is timely and clean

Very good, very good