Orientbank Hotel Istanbul, Autograph Collection

This hotel has a perfect location and the rooms and breakfast are great. But the very best of it all is the staff and the exceptional hospitality and service! They even contacted me during the day to inform about a change in the ferry service. Thanks - looking forward to be back.

This boutique hotel located right in the heart of the old city is a hidden gem. It used to be a bank that was refurbished into a beautiful boutique hotel. The location is walkable to most tourist areas in the old city. A small door to small looking building opens into a suprisingly beautiful lobby. The staff was fantastic - and treated me like royalty. Marriott status got me upgraded to a top floor suite - which was amazing with the round bedroom surrounded by windows and balconies with great views. Room was very spacious. Great views of the city, the Bosphorous and more. The bed was super comfortable, and everything in the room was top notch. The breakfast (served in the lobby) was sumptuous, and the restaurant had great food as well.

Hotel is in repurposed bank building but it is very well refurbished. Rooms were well appointed and clean. The staff were outstanding and provided incredible, attentive service. The front desk was able to, recommend great restaurants, and arrange private tours along with a sunset cruise that were highlights of the trip. I will definitely stay here again.

We’ve traveled to quite a few countries and stayed at a lot of hotels. This is one of our best overall experiences. It’s a small boutique hotel with only 36 rooms. The rooms are small but very well appointed. The staff are very attentive and welcoming. There is a small bar and restaurant in the lobby which serve well made drinks and beautifully prepared food. The location of the hotel is hard to beat. Just minutes walk from many of the main Istanbul attractions, markets, and a multitude of restaurants. We can highly recommend this to anyone visiting Istanbul.

My sister and I stayed at the Orientbank Hotel Istanbul for 5 night in March 2022. Wow! What an incredible and special property. What really made our stay over-the-top is the level of service provided and the kindness of the staff. The staff clearly wants you to have the best experience possible during your stay and are eager to help with any needs you have. Upon our evening arrival in Istanbul, I asked for walking directions to a local restaurant and their staff (Samet) was kind enough to walk us to the restaurant and make sure we were able to find a seat at the popular location. Staff helped us find last minute taxis and helped with any of our needs during our stay. Samet also kindly endured a long rooftop photo session as we could not get enough of the incredible rooftop views. One day, I accidentally pressed the no-service button for room service and the staff was gracious about getting our room cleaned in the early evening. Truly incredible and not something you would find at a larger property! After our daily Istanbul adventures, we felt welcomed back to our lovely Istanbul "home" each evening. Beyond the top notch and attentive service, the location is second to none. There are very few hotels in this older area of Istanbul. It is a stone's throw away from the Spice Market and just a short walk to the tram and Galata bridge. It's so much fun staying in this part of town, where you are surrounded by local businesses and not huge hotels. Undeniably, the rooms are quite small. However, that's a small sacrifice to pay for the unbeatable location (and... did I mention.. .the most hospitable staff?). You are smack dab in the heart of the city. It was just the perfect place to stay for our first time in Istanbul. This will be my hotel of choice if I get the chance to travel back to beautiful Istanbul. I'm so glad we opted to stay at the Orientbank and happy it is a Bonvoy property! I honestly cannot recommend it enough!