Guest User
December 27, 2023
This hotel is not at all customer-oriented for its visitors. I wrote to the hotel in advance that we would be on a honeymoon and we would be checking in late and the reservation would be paid for in cash on the spot. When we were going to the airport, the hotel tried to write off the payment, but they couldn’t, then it was even funnier than the receptionist, he wanted to overcharge us for 100 euros, supposedly he got it wrong. He checked us into a terrible room, saying that the hotel was full and there were no other rooms. The room smelled like sewer and there was a huge hole in the wall. It’s better not to check into room 404, it’s very old and shabby. I generally keep quiet that our room had a balcony, but where he checked us in there was no balcony. In general, a terrible place... the next morning we managed to move to another room... heaven and earth... and the money is the same, although the category of rooms differs in style and square meters, the presence of a balcony and the freshness of the room... very, very unpleasant
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