Medusa Apart Hotel

SPAM ! FRAUD! AVOID AT ANY COST! There is no 3 stars hotel at rhat place ! Pictures are not true .As the guy said to me on arrival all rooms are fully booked and we had to walk to a different hotel. It’s worst experience in my life ..couldn’t sleep all night there . Dirty, outdated,spots all over ! Not even fresh bed belongings ! I had no other choice but to spend the night there ..I was exhausted after the flight and my check in was too late .. NOT RECCOMENDED ! AVOID ! This place is full of fake comments.. better to sleep in a hostel than in those places

I really wanna leave this review since the host is just one big unprofessional rude scammer. “I do not recommend this hotel” So I booked a room for two people. I arrived at a location and after waiting around half an hour i was asked to go to the other end of the city because they were fully booked. I paid for the room when i was making the reservation and was told that the hotel was full. So what’s the point of booking ? And what is the point of this app Trip.com if they cannot help their customers? I contacted the help centre after I had left the hotel in a hurry, to explain my situation that since the hotel failed to provide me with an accommodation it’s only sensible that i get my money back. A representative told me that he was gonna contact the hotel and after I assume contacting the hotel he called me to tell that He was informed that i was successfully checked in and my luggage is in the hotel. So, as i was in my taxi i had to explain him that it’s a lie cuz I didn’t stay there because they didn’t have the room. So he tries to contact the hotel again and I assume after he Successfully contacted the hotel he got back to me and again he was telling me that i am in the hotel. I don’t know how to describe it. Is it for real? Anyways i had to send him a phot of myself in an airport to prove him that I am not in a hotel and that I’m in an airport to pick up my sister. Well anyway they got back to me today telling me that they simply cannot help me and that i basically was scammed and paid 20 dollars for nothing essentially. Thank you trip.com thank you turks you’re just amazing how creative you get to scam anyone who doesn’t speak your turkish language. Bravo. PS. Attaching photo of myself in an airport and my short conversation with the host