Traumatic: the room was dirty; you could see the stains on the floor. The pillows smelled. We had to put a towel on top to sleep. The bathroom with water on the floor that came out of the bathtub. I wanted to clean up and found what looked like a wrinkled, dirty rag that turned out to be used socks. A kind of terrace with an ashtray full of cigarette butts, dry plants. All dirty. We asked to change our room and although the other one was better, there was also water coming out of the bathtub and the cleaning, although better than in the first room, was not clean at all. I had to clean it myself with kleenex.
They didn't make the beds. Breakfast, which was brought to our room, was still there when we returned. On one occasion they did not put cutlery.
There was no spare toilet paper, we had to ask for it at the reception. And the worst thing is that we felt like prisoners because they charged us in advance, so we couldn't leave and change hotels because our budget was already adjusted for that accommodation.
A very disappointing experience
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