Vakko Hotel & Residence

Very professional

This week was our second stay at the VAKKO Hotel And Residence. I have to admit that despite that me and my wife have been real fans of the cafe at the hotel, I had second doubts about staying there and was always relying on the well know luxury brands next to the Bosphorus. It was due to my wife's request to try the hotel since it was close to the hospital that we had to attend, so we decided to try and I have to say that this was the best decision ever. The staff, the property, the amenities and everything in this hotel is absolutely perfect ! We have been to many places, but this is certainly in the top tier of service we have ever experienced ! The suites that we occupied in both of our visits are absolutely great in size, design and feel ! So good that we are ready to miss the Bosphorus view and for us there is no doubt that this is our place when it comes to Istanbul from now on. Thanks to the great staff and keep the good work guys !

Modern spacious suites Very clean The Linen is exquisite (you will surely buy some from the Vakko store) Perfect spot for shopping at Nisantasi Personalized services Spot-on Omelets Class A Concierge (especially Ufuk). In short: a luxurious stay for a very reasonable price.

A beautiful building, with exquisitely appointed rooms and elegant décor, as one would expect of Vakko. The design of the suites combines indulgent comfort with state-of-the-art electronics. Think the highest quality bed linen, the most comfortable beds, duvets and pillows, alongside automated blinds, airtight double glazed French doors, and lighting and air conditioning all controlled through your tablet, with the option of manual override in each of the rooms. The colour scheme is a tasteful neutral palette, with splashes of accent colours to lift the mood and individualise the décor of each suite. The amenities include perfectly connected WiFi; butler service (immaculate in-room dining even at 3am!); espresso machine; TV with Netflix, Disney and Amazon Prime; surround-sound system; Technogym workout kit; and Vakko bath products – superb quality and beautifully fragranced. The gym is state of the art; the latest equipment and work out space, immaculately maintained. I had a great work out each day. The marble-lined spa offers a huge variety of different trea**ents - ayurveda, deep-tissue and aromatherapy techniques, all also available in-room. The restaurant (Vakko Atelier) is not patronised in the way it deserves. The food (and service) is excellent. We ate there twice during our stay. I enjoyed one of the best French omelettes I have ever tasted, alongside superb burrata, carpaccio, smoked salmon, fillet steak (ordered blue – perfectly cooked) and seabass. The wine list is short, but carefully selected. On our first visit, we had not realised that the kitchen closes quite early. There was not the slightest hint that we had arrived late – the food was cooked perfectly, with effortless grace and a smile. An important point is that it is possible to eat very healthily, either in the restaurant, or in room – for example, egg white omelettes and a variety of vibrantly fresh salads. On the opposite end of the scale, Vakko’s chocolate covered Turkish delight and Macarons are moreish (be warned!) – boxes of each offered in the room upon arrival, but also available in the depar**ent store, which is conveniently attached to the residence. The staff can only be described as ‘sublime’ – warmth, generosity of spirit and exceptional customer service – nothing is too much trouble. Ufuk, the head concierge, ensured we were superbly attended to, from pickup to departure. In fact, the whole Vakko experience can be summed up in that one word – ‘sublime’.

We have occasion for business and pleasure to travel all over the world. This was our 5th visit to this amazing city, and from now on we will only choose to stay at the Vakko hotel. Amazing in every way! Our room was spacious, gorgeous and so very comfortable. It is like being home with all the amenities you could wish for! What more can I say other than it is over the top, the owners and designers have nailed it and spared no expense in doing so! I will end this review stating that as we all know service is everything and we were taken care of in every way!! Many many thanks! You have exemplified what is means to provide your guests with an amazing experience! We will be back!

Beautiful hotel with exceptional attention to detail in both the styling of the rooms and the attentive staff. Breakfast served in the bistro is wonderful with extensive options prepared and served in a relaxed setting. A warm welcome by everyone from receptionists to porters, concierge and housekeeping ensured we felt very well looked after. A faultless service and a memorable stay in Istanbul.