Hotel Puerta Del Mar Ixtapa
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Rooms and Guests
1 room, 1 adult, 0 children
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Hotel Puerta Del Mar Ixtapa

P.º de las Gaviotas s/n, Zona Hotelera, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero 40880, Mexico
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A stay at Puerta Del Mar Hotel places you in the heart of Ixtapa, within a 15-minute walk of El Palmar Beach and Magic World Aquapark. This family-friendly hotel is 7.5 mi (12 km) from La Ropa Beach and 8.3 mi (13.4 km) from Las Gatas Beach.Show More
We Price Match
hotel overview picture
3.6/5Cleanliness: 3.6
All 16 Reviews
Amenities
Public ParkingFitness Room24-Hour Front DeskCurrency ExchangeLuggage StorageWi-Fi in Public AreasFreeGolf CourseSunbathing AreaSkiingSauna
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(18.9 km)
Landmarks: Letras IXTAPA
(280m)
Landmarks: Delfiniti of Mexico
(1.0 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Junior Suite
8

Junior Suite

Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Electric Fan
Room Details
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Master Suite
7

Master Suite

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Electric Fan
Room Details
Check Availability

Guest Reviews(16)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Eduardo
November 15, 2023
Mal servicio me hicieron esperar dos horas para recibir mi habitación
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CHINILLO68
December 14, 2021
Bonito hotel, habitaciones limpias, pero la atencion del personal es muy nefasta e impersonal, no nos dejaron hacer uso de areas verdes o piscina hasta que nos entregaran habitacion (3:00pm) el restaurant dice abrir a las 9:00am pero nos atendieron a las 9:30 y de mal modo, en un paquete de desayuno no nos quisieron cambiar chilaquiles verdes por rojos , que ridiculo, por solicitar una cobija extra nos cobraban $100 mas, te revisan la habitacion como si fueras ratero, falta fumigacion salimos con ronchas por mosquitos o chinche.
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Mark
February 25, 2023
Easy walking distance to Ixtapa centro, where there are dozens of restaurants, bars, shops. Public beach access is an easy walk. Room and grounds were kept clean, pools were super nice. Our room was dated, but clean. Limited kitchen equipment, but fine for simple meals. I gave it 4 stars for the price point, the grounds and the staff. It's walled and gated with security roaming all the time.
Jayln
March 4, 2023
20 years ago, this property would have been spectacular. However, today is is very run down. Our unit had sewer smells each morning, the power plugs didn’t work, many light switches were broken, the safe didn’t work and our towels were frayed and worn. Worst part, we had pre-paid and couldn’t change or leave early. Will never go back!!!!!!
Lucía
December 30, 2022
Se localiza a una cuadra de la zona comercial y a diez minutos caminando de la playa. El servicio del restaurant es bueno, pero podrían mejor**** los tiempos de atención teniendo más personal. Aún así es un lugar bastante recomendable.
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Guest User
March 22, 2023
Pesimo hotel. Muy descuidado y sin fumigacion. La habitacion tenia un hormiguero enorme dentro !!! Los equipos de aire acondicionado muy viejos y sin mantenimiento. Una verdadera estafa este hotel. De los peores que he visitado. De plano la primer noche tuvimos que irnos a otro hotel. La señora Gerente no resuelve y lo unico que ofrecio fue un desayuno continental gratis por los inconvenientes. Yo le daria una categoria de 1 estrella !!
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Jose
December 9, 2022
Lo que oferto ******* no van de acuerdo a las políticas del hotel, si bien me dieron un itinerario, resultó que no respetaron ese itinerario, fueron tres habitaciones y no sabían que tenían reserva, por lo que no estaban listas las habitaciones, chequen bien la información del hotel con la información que tienen ustedes! No fue buena experiencia.
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Guest User
February 15, 2023
Location was great, the grounds were nice. Main pools were also great! Just needs a bit more attention to detail. Wifi was spotty at best, hot tub empty and hasn’t worked in quite a while. Rooms were big, but could use updating. Two burner cooktop was nice. Great location though!
Linda M
March 14, 2022
Puerta Del Mar is quiet and the grounds are lovely. The staff is friendly and every thing is clean and well kept.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
Mex$70 (approx. €3.83) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1991
  • Number of Rooms: 38
A stay at Puerta Del Mar Hotel places you in the heart of Ixtapa, within a 15-minute walk of El Palmar Beach and Magic World Aquapark. This family-friendly hotel is 7.5 mi (12 km) from La Ropa Beach and 8.3 mi (13.4 km) from Las Gatas Beach.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at Los Molcajetes, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding, and all rooms are furnished with king sofa beds. Rooms have private balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment.

Services & Amenities

Bar
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport18.9KM
Average Price FromEUR152
Hotel Star Rating2