Krystal Ixtapa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ixtapa

Krystal Ixtapa

Health Protected
Boulevard Paseo Ixtapa Lote 4 y 4, A, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero 40880, Mexico
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When you stay at Krystal Ixtapa with optional All Inclusive in Ixtapa, you'll be on the beach, and a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 7.1 mi (11.3 km) from La Ropa Beach and 7.9 mi (12.8 km) from Las Gatas Beach.Show More
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hotel overview picture
3.6/5Location: 3.7
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeBarNightclubBilliards RoomRestaurant
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(18.5 km)
Landmarks: Delfiniti of Mexico
(350m)
Landmarks: Letras IXTAPA
(620m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

King Room with Ocean View
9

King Room with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
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Superior Room with Sea View
8

Superior Room with Sea View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Details
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Standard Room with Garden View
7

Standard Room with Garden View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
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Superior King Room with Sea View
8

Superior King Room with Sea View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Details
Check Availability
Standard King Room with Garden View
5

Standard King Room with Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
Check Availability
Standard Room with Sea View
10

Standard Room with Sea View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Details
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Standard Room Non Refundable
1

Standard Room Non Refundable

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Details
Check Availability
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Guest Reviews(101)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.7
  • Service3.6
Facundo Santucci
February 16, 2022
I stayed at this hotel for a business trip and the hotel is nothing about business and all about fun, meaning very very loud obnoxious music when one needs to work on the phone and concentrate on work. Had this been a pleasure trip, I would have rated this better but if you are in Ixtapa on business and read this, do not stay here as not only will you find it hard to work but the non-stop party atmosphere is anticlimactic. Cleanliness?? Hmmm so so… Again, if I were on holiday, maybe I would let pass things that I expect them to work when I am working. The area is just so beautiful all around that it helps the hotel to manage along.
Guest User
May 9, 2024
El hotel es pequeño, pero está en excelentes condiciones, la alberca es muy grande y el.tobogan es muy divertido. Los alimentos son muy ricos y los restaurantes de especialidades son excelentes, podría sugerir más variedad en los restaurantes buffet. El servicio es excepcional, todo el personal muy capacitado y super amable. Las habitaciones son sencillas pero cómodas. Ampliamente lo recomiendo.
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Efren
February 13, 2024
Travelers be wary. We got the all inclusive option, but it’s not what it seems. They will nickel and dime you at every turn, even if you’ve bought in to their all inclusive option. We needed some extra water and they charged us for more water bottles that you bring up to your room. At dinner we were watching the SuperBowl in one of the restaurants. The food was free but canned beer was not included. Another example of this was when we checking out. We were missing an electronic key for pool towels, and they wanted to charge is $37US for this missing plastic key. (600 pesos). Thankfully, ended up finding the missing key in my mom’s purse. The food was okay to good tasting. Service in the restaurants was good. Works were stay here again? Probably not. They didn’t seem to care about new travelers becoming loyal customers. Many workers do not speak fluent English. If you only speak English then you may have a difficult time having a conversation with some staff.
Verified traveler
February 12, 2024
Is not fully all inclusive you have to pay for water and other essentials.
Irene
February 12, 2024
Les falta remodelar, hay puertas, elevadores etc con falta de mantenimiento
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Guest User
May 9, 2024
Rooms were comfortable, pool was fantastic and relaxing. Family oriented. Beach chairs were provided and were relaxing and comfortable. They have daily activities at the pool that are fun and daily shows with music and dancing that we didn’t get a chance to attend. Food was ok. We only had the breakfast and the hamburger station though. My family told me the ceviche was very good. Also felt very safe at the resort. All in all id rate my stay 4/5.
Guest User
May 9, 2024
Las habitaciones del hotel limpias y todo funcionando a la perfección, la comida rica. El restaurante de especialidades mexicano, deliciosa la comida y la atención de primera. Había bastante vigilancia y me sentía segura de dejar mis pertenencias e ir a nadar sin preocuparme. Fuimos a una boda y el acomodo y logística del evento fabuloso!!
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Handy H
April 30, 2024
Muy buen servicio en el hotel, Ignacio y el equipo de entretenimiento muy divertido, disfrutamos mucho el show, la comida muy rica, sobre todo el restaurante italiano y los tacos al pastor definitivamente una excelente opción para vacacionar.
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Antonio M
April 30, 2024
Excelente estancia en este hotel, el trato es muy bueno desde el personal de recepción, el personal de los restaurantes de especialidades (Anahí), el de los bares (Lorenzo y Xavier) y del equipo Animación (Fernando), recomiendo este hotel y gracias a todo el personal por hacernos pasar una estancia muy agradable
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Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
Mex$110 (approx. TWD 212) per person
Adult
Mex$220 (approx. TWD 423) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1978
  • Renovated: 2010
  • Number of Rooms: 40
When you stay at Krystal Ixtapa with optional All Inclusive in Ixtapa, you'll be on the beach, and a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 7.1 mi (11.3 km) from La Ropa Beach and 7.9 mi (12.8 km) from Las Gatas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport18.49KM
Average Price FromTWD7292
Hotel Star Rating3