Walk in Hotel

The room environment is poor and they also charge extra money

The room is very small, there are few types of breakfast, and the price has increased during the exhibition

Unfortunately, there is not a single tangible thing in the hotel, neither the staff nor the rooms. We made a reservation for our foreign guests coming from abroad. We agreed for 7200 TL for two rooms and three days. We paid 5000 TL with a card during the reservation. I wish we hadn't paid it. When we went to pick up our guests in the morning, they were waiting for us at the door with their suitcases, the rooms were full of cigarette smoke. They said that it smelled, the flushers were not working, there was no water in the cupboards, there was no internet, and they wanted to leave the hotel. When we asked the employee sitting at the reception for a daily bill and a refund of the payment we made, they did not refund 2600 lira, and they made us debtors and asked for 2200 lira. While we were talking, they announced that they would not refund the rest because we missed 4 people waiting for the reservation. Also, his defense with wifi was very funny, he could receive international calls 🤔

It is located just across the main street from Basmane Railway Station, facing the square, next to the bus company (Pamukkale) office. I was looking for the blue building in the photo, so I couldn't find it at first. I wish they would post a photo of the entrance. Breakfast was buffet style and had a variety of options. The wifi in the room was decent. There was a fridge, but it wasn't plugged in, so I had to move it and plug it in myself. The problem was the air conditioner, there was no remote control in the room, and although there was a control panel near the entrance to the room, I couldn't change anything by pressing it. When I told the front desk, they brought a remote control from another room and helped me turn it on, but it was only for the moment, so I couldn't operate it myself (in the end, it wasn't a problem, as I wasn't too hot to sleep or catching a cold), so I had to deduct points for that in terms of the hotel's facilities.

Don't expect much, the curtains don't cover the window, the window is broken, the shower you can barely fit in, nothing is functional, it deserves to be maintained. It doesn't deserve a single star. Fortunately the bed is clean otherwise we would have left

When my wife and I stepped into the hotel, we immediately realized the mistake we made, but we didn't have much time to change hotels and we were tired from the road. The hotel room and its environment have nothing to do with the photos. The room is extremely small and unsettling. The room card system on the door does not work. They come from the reception and open the door. You have to be a dwarf to fit into the bathroom. It is necessary, but what surprises me the most is that they put Tripadvisor stickers on the elevators and expect comments, this scandalous self-confidence towards the facility…

We stayed one night with my wife, it would have been better if we had slept in the car. There was not a single tangible aspect from the bathroom to the toilet, from the bed to the pillow and the furniture. We woke up in the morning with the smell coming from the toilet. The bathroom was in a terrible state. We did not have breakfast in the morning because there were egg shells, food residues, etc. of people who ate before you, etc. on the plates. We ran away. Leave the page and look for another hotel