To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(52)
Positive reviews(42)
Reviews with photos/video(5)
Negative reviews(7)
Guest User
Standard Room
Stayed in Jun 2024
Couples
10 review
4.5/5
Great
Posted on Jul 22, 2024
Stayed here for two nights
Express hotel feel
Clean and comfortable
I chose this place mainly because of its convenient transportation. It’s close to the train station and also close to the tram stop.
close
There are also small supermarkets and small restaurants nearby. The breakfast variety is okay.
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Guest User
Standard Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The room was clean and tidy, and the service attitude was excellent. I was embarrassed to help with parking the car.
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Haluk t
Standard Room
Stayed in Jul 2022
Couples
2 review
2.5/5
Posted on Oct 5, 2022
The lady at the reception was very interested, but the man standing in the evening was really rude. Toilet paper and soap were not sent even though we asked for it. We were generally dissatisfied.
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232murtuzas
Stayed in Sep 2024
Couples
3.0/5
Posted on Oct 20, 2024
This is a ok hotel. I don’t why it has a 4-star rating which it does not deserve. The hotel is situated near some medical centres and there are very few food options for dinner and lunch. I would not recommend this hotel for family though. Food in the hotel is also so so. Breakfast was a good spread. So I am happy with that.
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Maiimat
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is small but really nice. Rooms are cozy and clean. The best part was the reception, we checked in with Merve who gave us an amazing service. She explained everything to us, give us a warm welcome and was genuinely kind. The food was really nice and the waiters were really attentive. Thank you for your kind service. We were really comfortable during our stay. I hope to be able to see Merve again sometime, you were truly amazing. Thank you from your spanish friends ❤️
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Jul 2024
Couples
1.0/5
Posted on Aug 3, 2024
The hotel is really small the lobby don’t have room for a large group, the room are really small and look very old the AC don’t work properly , the food was OK but very limited I don’t recommend,the bathroom was ok the bottle of shampoo ,body wash are very small
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Arben M
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 14, 2024
The bed was really soft and the food was really tasty.In hotel was really quite.For my opinion you need to add a pool at this time of year because at outside it was really really hot.It was a experience that a never forget thank you all for your service
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 15, 2024
The hotel was extremely clean. The bed were very comfy! The staff were amazing and so helpful. The reception staff were very friendly and a great laugh! Merve at the desk is very kind and funny! Thankyou for all your help during my stay.......
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Apr 22, 2024
comfortable triple room with brand new and functional bathroom. varied and abundant breakfast especially with traditional Turkish savory foods. My clients received a narrow room and speaking with the head receptionist they immediately had a better accommodation. great kindness and smile
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Sep 8, 2023
Great service, amazing food at the M Club. Sera was amazing: professional, kind and very helpful. She not only made sure that we're enjoying our time but also was happy to provide recommendations and tips on what to do in İzmir - highly recommend!
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Aug 15, 2023
The pillows were good and the room was good too, but the food was not good, I went with a guide group and for dinner we had buffet. I didn’t like anything and most of the food was cold (when it was not supposed to).
Response from Property: Dear our guest, First of all, we wish you a nice week. Thank you very much for your positive feedback. We would like to see you again in our hotel as soon as possible. Best regards, Fatma Okur (gm)
Guest User
Stayed in Jun 2023
Business travelers
5.0/5
Outstanding
Posted on Jul 20, 2023
İzmir şehir merkezinde 4 yıldızlı bir şehir otelidir. 75 adet odası, 1 adet toplantı salonu, 1 adet restaurantı, 1 adet cafe barı bulunmaktadır. Kendine ait açık otoparkı ile siz misafirlerimize hizmet vermeye devam etmektedir.
Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on May 23, 2023
Good experience, service was very good, food acceptable. Bathroom very good. Very comfortable beds, slept like a log.A little fat from the center but it was quiet. Will probably come back some day. Very good in general.
Guest User
Stayed in Jan 2023
Travel with friends
5.0/5
Outstanding
Posted on Feb 26, 2023
Absolutely beautiful, the room was so comfy and well taken care of. Comfortable bed and amazing food. Sitting down to breakfast now and staff couldn't be more helpful :) rooms are lovely and can control the temperature which is a bonus. Clean bathroom on top of that too
Guest User
Stayed in Dec 2022
Family
3.0/5
Posted on Jan 31, 2023
When I book and pay a triple room and I just get one bottle of mineral water as courtesy thats not a very cool detail. Room was clean although a little bit noisy as was close to the main Road with many cars
Response from Property: Dear our guest First of all thank you for your interest and confidence in our hotel. Your sharing feedbacks about the positive and negative stiuations that you have experienced during your stay help us to better serve you and improve our service quality. On your next trip we would like to welcome you again. Best Regards, Fatma OKUR (gm)