Bellevue Garden Hotel Kansai International Airport Reviews

Response from Property: Dear Guest,Thank you for choosing Bellevue Garden Hotel Kansai International Airport. We highly appreciate such a positive review of 5/5!Thank you for pointing out one of our hotel's appeals, which is our convenient location. Right in front of our hotel are a high-quality supermarket and pharmacy. Our customers frequently tell us that it is such a convenient place, since it caters to those who are in need to get some snacks or medications.We also offer free transportation services from our hotel to Kansai Airport and vice versa, which only takes about 15 minutes. For more information about the shuttle bus service, check out our official website for the time schedule and other important information.As for the staff, Bellevue Garden Hotel is a place where we try our best to reach out and communicate effectively to our customers. We do have staffs who speak English, Chinese, Spanish, and Korean. Next time you stop by, make sure to let us know if you need some assistance and we will gladly be of service.Again, we are grateful for the wonderful feedback that you have for us!We look forward to meeting you again here in Bellevue Garden Hotel in the near future.Sincerely yours,Front Desk

Response from Property: Dear Guest,Thank you for choosing Bellevue Garden Hotel Kansai International Airport. We are grateful for your valuable review and a perfect rating of 5!Our hotel aims to provide each and everyone top class service while welcoming our customers with a warm smile. We try to keep our services accessible to every guest while making sure we provide hospitality and safety.We are glad to hear you enjoyed your stay for 2 days. Furthermore, even including photos together with your review. It makes our entire team happy that you are eager to stay here once more. Please feel free to ask our front desk for our free perks, such as the free rental of blankets, oil heaters, extension cords, and many more.Another great service that we have for travelers, is our shuttle bus service, completely free of charge. We offer free transportation from our hotel to Kansai Airport and vice versa, which only takes about 15 minutes in total.For more information about the shuttle bus service, check out our official website for the time schedule and other important information.Again, thank you for visiting our hotel and we hope to see you again soon.Thank you and have a great day.Sincerely yours,Front Desk

Response from Property: Dear Guest,It is not everyday that we receive feedback as detailed and thoughtful as yours.We are sorry to hear that there has been a delay in your flight. Although we do hope that you had a refreshing and relaxing time during your stay.As you have mentioned, Bellevue Garden Hotel is near Kansai International Airport.There are different alternative transportation methods for our guests to access our hotel. The best method we suggest is our free shuttle bus service from Kansai Airport to our hotel and vice versa. It only takes about 15 minutes. Perfect for frequent flyers and those who are on holiday tours ー especially those who carry lots of luggages.A safe and easy access straight from the airport!Bellevue Garden Hotel strives to maintain a clean and comfortable environment for our customers to stay in. For hygienic purposes we make sure to change our bed sheets, pillow covers, and duvet covers everyday to maintain a clean environment. Our housekeeping staff makes sure that every room in our hotel is ventilated and cleaned thoroughly for our customer's to have a much more comfortable and relaxing stay.As for the breakfast, if you have any suggestions, feel free to let us know!We are all ears on what our customers think.Again, we are grateful for the wonderful insight and we hope to see you again soon!Sincerely yours,Front Desk