Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)

Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Reviews

Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)

No. 24, Penang Dong Li, Siming District, Xiamen, Fujian, ChinaView Hotel Details
Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)
Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view)
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Home Inn Neo (Xiamen Sports Center Binlang Road Lake-view) Guest Reviews

4.4/5
700 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(700)
Positive reviews(653)
Reviews with photos/video(87)
Classy environment(91)
Friendly front desk staff(60)
Quiet & comfortable(54)
Close to metro(27)
Parking difficult(8)
Secluded lake view(7)
Convenient public transportation(6)
Stayed multiple times(5)
Negative reviews(47)
Guest User
2-bed Room
Stayed in Jan 2023
Family
1 review
4.2/5
Very Good
Posted on Feb 11, 2023
We really enjoyed our stay in Home Inn.The service was great and the location is great to move around the city easily
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
1 review
1.0/5
Posted on Aug 7, 2024
The attitude of the hotel front desk was very bad. When we arrived at the hotel, she was still in the rest room. We originally booked two nights, but when we saw the distance, we checked out for one night because it was a little far from where we were going to play. The front desk knew After we checked out for one night, we started to lose face. We left something at the hotel, and there was no phone call to contact us. When we checked out, the front desk didn't come out. We just asked us to leave our room cards at the front desk and call her to return it. I refused to accept the call. The pillows were dirty and not installed properly when I entered the room. As soon as I opened the door, a musty smell hit my nose. I was speechless. It was the first time I stayed in such a bad Home Inn.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure; after you check in, you feel The room experience is not good, you can tell Xiaoru, Xiaoru will solve it for you as soon as possible when you encounter problems, so that you can have a more pleasant stay experience. We are very sorry for the inconvenience caused to you this time. , I hope you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
Anonymous User
Queen Room A
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is clean and the service is very considerate! The location is very convenient, close to Panji and MixC, and the night view of Yundang Lake is also very beautiful ~ I highly recommend friends to stay here
Original TextTranslated by Google
Response from Property: Dear friends, thank you for recognizing us. Your encouragement is very important. If life is a journey, we would like to be your warmest stop. If meeting is a ballad, we would like to be your happy notes. I hope you can write down your mood with your notes. I look forward to meeting you next time.
Guest User
Suite
Stayed in Aug 2024
Business travelers
4 review
1.0/5
Posted on Aug 17, 2024
There were a lot of red and yellow stains on the bed sheets and quilts, and they had not been changed for four days. The service attitude at the front desk was very bad and they didn't answer calls. Water was not delivered to the room for two hours. Breakfast is very poor, definitely not worth the 20 yuan The interior of the room is very poor, the room size is relatively small, the lights in some rooms are broken, some trash cans are not collected, the bathroom walls are not repaired in time, and the shower pipes are leaking Valuables left by customers are placed randomly and unattended The most important point is that this hotel is a franchise of other hotels, not Home Inn itself.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our dereliction of duty that we failed to bring you a good experience during your stay. We would like to sincerely apologize to you! We will actively improve the small things that we did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure; after you check in, you feel The room experience is not good, you can tell Xiaoru, Xiaoru will solve it for you as soon as possible when you encounter problems, so that you can have a more pleasant stay experience. We are very sorry for the inconvenience caused to you this time. , I hope you will have a new experience next time you stay! I sincerely wish you a happy life and all the best!
Guest User
Suite
Stayed in Feb 2024
Family
19 review
4.5/5
Great
Posted on Feb 18, 2024
The high-speed rail station is very close, and it is also convenient to go to the Eight Markets, but I didn't expect that our suite had no windows, so I slept in it for a night. The next morning, we went to watch the sunrise, which was perfect, and I didn't care about the stay experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at our hotel and giving us your review. We are deeply sorry for the bad experience you had during your stay. All the hotel staff sincerely look forward to your next visit. Thank you!
Yangzhouliuyifei
Superior Queen Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 13, 2024
I came to Xiamen with my friends. The price was reasonable, the room was clean, the transportation was convenient, the surrounding environment was quiet and comfortable, the front desk was professional and enthusiastic, and I would come again next time.
Original TextTranslated by Google
Response from Property: Thank you family for giving us such a high evaluation. Hehe, Xiaoru is very happy~ Your affirmation makes us full of motivation. We look forward to your visit every time to experience our changes and intentions. Xiaoru is looking forward to your return~ I wish you good work and a happy life~ Muah!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The hotel is located by the river, with a good environment and fresh air. The room I stayed in faced the community and was very quiet. The mattress and pillow were very comfortable. I also took a photo of the manufacturer 😉
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to seeing you next time!
Guest User
Family-friendly 2-bed Room
Stayed in Feb 2024
Family
1 review
3.0/5
Posted on Feb 3, 2024
The room is very compact, next to the elevator, and it was very noisy at 1am. I couldn't sleep. The quilt of the big bed and the small bed are not of the same thickness. The small bed should be on the floor with a mattress. The hygiene is so-so, and the dirt on the kettle is as shown in the picture.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for staying in our hotel. It is our fault that we failed to bring you a good experience during this stay. We sincerely apologize to you! We will actively improve the areas where Xiaoru did not do well. If it is convenient, you can leave your contact information or call the hotel to explain the situation you encountered during your stay. I hope the hotel can give you a remedial measure. Xiaoru will strengthen the management of room hygiene. We are very sorry for the inconvenience caused to you during this stay. I hope you will have a brand new experience next time you stay! I sincerely wish you a happy life and all the best!
Wenyue
Queen Room A
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 4, 2024
Except that the room is a little small, everything else is fine! Booked for a children's trip, it was just right for two kids.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. In the vast sea of ​​people, meeting each other is actually a kind of fate. I am grateful to have you!
Anonymous User
Family-friendly 2-bed Room
Stayed in Jan 2024
Family
4 review
3.0/5
Posted on Feb 3, 2024
The room is small and stuffy. The first picture shows that it is relatively large. It is located in the lakeside community. The nearby betel nut restaurant is affordable and delicious. It is convenient to go to the subway and a RT-Mart. You can take a taxi to Gulangyu Island and Xiamen University. You must go to Xiamen Botanical Garden. I chose Home Inn because it was too troublesome after I moved in, so I didn't choose other hotels.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to meeting you next time.
Baitangbanxihongshi
2-bed Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Aug 2, 2024
The young lady and brother at the front desk have very good attitudes. It is very convenient to contact them through WeChat, and the things you need are delivered to the room in a timely manner. The scenery outside the hotel is also good, very close to the train station Excellent value for money
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. In the vast sea of ​​people, meeting each other is actually a kind of fate. I am grateful to have you!
Guest User
2-bed Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The hotel is very clean and the location is very convenient. It's a few minutes' walk from the subway. There are also many restaurants nearby. Because I checked out half an hour late after returning from Gulangyu, I extended my stay for free. Very good experience-
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition. Xiaoru is very happy. Xiaoru will continue to work hard to make you feel comfortable and considerate and make you feel the warmth of home. I hope to get better recognition from you next time and look forward to meeting you next time.
Guaihuhulove
Family-friendly 2-bed Room
Stayed in Jul 2024
Family
27 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Facilities: relatively new! Health: OK! Environment: Pretty good! Service: Average, not too enthusiastic!
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. In the vast sea of ​​people, meeting each other is actually a kind of fate. I am grateful to have you!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is very quiet and safe in the community. The rooms are large and comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments. In the vast sea of ​​people, meeting each other is actually a kind of fate. I am grateful to have you!
Xuandihou
2-bed Room
Stayed in Nov 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Feb 15, 2024
Everything is fine, but the room is too small. After putting the twin beds in the room I booked, it was a bit difficult to turn around. The cost performance is not very high. The room faces the community and is relatively quiet. The car chain rear-end collision downstairs is very interesting. The girl at the front desk is pretty
Original TextTranslated by Google
Response from Property: Dear friends, thank you for recognizing us. Your encouragement is very important. If life is a journey, we would like to be your warmest stop. If meeting is a ballad, we would like to be your happy notes. I hope you can write down your mood with your notes. I look forward to meeting you next time.