Hilton Garden Inn Jacksonville Downtown Southbank
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jacksonville
Hilton Garden Inn Jacksonville Downtown Southbank
Health Protected
1201 Kings Ave, Jacksonville, Florida 32207, United States
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With a stay at Hilton Garden Inn Jacksonville Downtown Southbank, you'll be centrally located in Jacksonville, a 5-minute drive from VyStar Veterans Memorial Arena and 6 minutes from TIAA Bank Field. This hotel is 10.5 mi (16.9 km) from Jacksonville Naval Air Station and 10.5 mi (16.9 km) from St. Johns Town Center.Show More
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4/5Very Good·Great Location
Nothing to complain about here. Staff was great and so was the room.
Guest UserAll 101 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Jacksonville International Airport
(29.4 km)
Train: Jacksonville Amtrak Station
(16.0 km)
Train: Jacksonville Station
(16.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Junior Two Queen Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Bedding: Duvet
Bedding: Blanket Or Quilt
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8
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Shade Curtain
Bedding: Duvet
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8
One Bedroom King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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6
Two Queen Beds-Hearing Accessible
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Shade Curtain
Bedding: Duvet
Check Availability
5
Mobility Hearing Accessible King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Shade Curtain
Bedding: Duvet
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7
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
7
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Heating
Shade Curtain
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6
Mobility Hearing Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
7
Mobility Hearing Accessible Two Queen Room with Roll in Shower
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
5
Mobility Hearing Accessible Two Queen Room with Tub
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Shade Curtain
Bedding: Duvet
Check Availability
6
King Room-Hearing Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Phone Accessibility for People with Hearing Loss
Check Availability
5
Mobility Accessible Two Queen Room with Tub
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Check Availability
4
2 Queen Beds Junior Suite Hearing Accessible
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Phone Accessibility for People with Hearing Loss
Shade Curtain
Bedding: Duvet
Check Availability
Hide Room Types
Guest Reviews(101)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
September 21, 2023
Nothing to complain about here. Staff was great and so was the room.
Makoto
February 15, 2024
Easy access to dining options
sherry
February 13, 2024
The clerk at the counter was great she had excellent customer service even helped us decide on what to eat
Jodi
February 13, 2024
Lots space in the rooms, staff was very friendly. Restaurant and mini store at the hotel are very convenient
Rob
February 9, 2024
Nice hotel. Good location.
Guest User
May 6, 2024
The hotel was under construction and our room smelled like paint. We understood that it was under construction, so we ignored the paint smell and stains on the carpet and didn’t complain. After a concert, we went back to the hotel and ordered Uber eats. We kindly asked the front desk clerk to call our room once the food arrived. She said she was too busy completing an audit to help with that. She said “I have my own work to do”. Then in the morning, we tried using the phone for late check out, the phones didn’t work so I called from my cell. The front desk answers and when I let her know the phones weren’t working, she argued and said “yes they do” and “I could hear you when you called”. I explained that I couldn’t hear her and that the phones are broken. She gave us late check out, but I do feel like the front desk should be treating their guests with more hospitality. Specially when the hotel is undergoing construction. This is my first time ever complaining about any hotel.
Guest User
May 1, 2024
Stayed here for a wedding. This had to be the worst stay I have had in years by far. The rooms were dingy. When the light reflected on the doors you could see all kinds of grime and handprints. The same with the furniture. Every time the toilet flushed it vibrated and sounded like it was going to explode. The beds were hard and to top it off the hotel is doing renovations. When we got there there on a Friday there was nonstop drilling and jackhammering above our heads. Stopped for the evening but begin at 10 AM on Saturday all day long. The noise got so loud that we had to go downstairs to the lobby just be able to talk to each other. Forget about trying to take a nap and get some rest. To add insult to injury, the rooms were not cheap at $250 a night. Plus taxes and $20 a day for parking. Breakfast was not included and was $16 per person for the buffet. Extremely overpriced when you can go down the street to Panera bread and eat better food for less than that. The people were nice and the bartender was nice which is why I gave it a 2. Do better Hilton!!!! I have a video of the drilling sound in our room But it wouldn’t let me add it.
Thomas
February 2, 2024
Bathroom is in need of refresh. Lamp between beds has a plug for your electronics built in but it had been used so many times that it was too loose to make an electrical connection to charge my phone. I had to move furniture to find a working outlet
Guest User
April 29, 2024
At breakfast this morning, I was surprised with the kindness of a lady named Destiny. I ordered the French toast and it comes with meat, but I wanted some hash Browns, but they weren't included on the menu for that meal combo. But I was allowed to have them at no extra charge, thanks to Destiny. Now to/about Mr. Brown, the cook. I ordered 6 wings on the the night that I checked in, and I wanted all drummets.I was told by the waitress that they don't that, but they do half and half. She asked Mr. Brown, and he agreed to do it for me anyway. P.S. About breakfast again, the hash Browns that I ordered, Mr. Brown asked if I wanted them fresh or off the buffet, of course, I ordered them fresh. That was a very kind gesture from Mr. Browns! Thanks to all of the staff at Homewood, Suites, and Hilton Garden Inn.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$13.04 (approx. HK$101.79) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Number of Rooms: 122
With a stay at Hilton Garden Inn Jacksonville Downtown Southbank, you'll be centrally located in Jacksonville, a 5-minute drive from VyStar Veterans Memorial Arena and 6 minutes from TIAA Bank Field. This hotel is 10.5 mi (16.9 km) from Jacksonville Naval Air Station and 10.5 mi (16.9 km) from St. Johns Town Center.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Jacksonville? This hotel has 1226 square feet (114 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Jacksonville? This hotel has 1226 square feet (114 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 123 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Private ParkingAdditional charge
Car Charging Facilities
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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