Stephanie
January 21, 2024
The hotel overall was very nice, the issue that I have is that our toilet overflowed, and when I told the front desk, they didn’t seem too concerned. So the service is my only complaint I think we at least should’ve gotten an apology for the inconvenience of having that happen And asked if there’s anything they can do to make her stay better. But the lady in the front just said we’ll send someone up and she didn’t really seem concerned at all about what happened. I have to say that the location is very good though. There’s lots of restaurants walking distance the view is very beautiful. There’s a nice lake right next to the hotel. My only issue was the customer service because of what happened with the bathroom.