Southbank Hotel Jacksonville Riverwalk
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jacksonville

Southbank Hotel Jacksonville Riverwalk

Health Protected
1515 Prudential Dr, Jacksonville, Florida 32207, United States
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A stay at Southbank Hotel by Marriott Jacksonville Riverwalk places you in the heart of Jacksonville, within a 5-minute drive of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. This hotel is 2.2 mi (3.5 km) from TIAA Bank Field and 2.5 mi (4 km) from Daily's Place.Show More
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hotel overview picture
3.9/5GoodĀ·Great Location
The location of the hotel is very good. Going out is the seaside promenade. cost-effective
Amenities
Golf CourseOutdoor Swimming PoolFitness RoomPrivate ParkingBarBilliards RoomRestaurantMeeting RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Jacksonville International Airport
(26.9 km)
Train: Jacksonville Amtrak Station
(10.4 km)
Train: Jacksonville Station
(10.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Larger Poolside Cabana King Suite
2

Larger Poolside Cabana King Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Room Details
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Larger Poolside Cabana Two Double Suite
2

Larger Poolside Cabana Two Double Suite

2 Double bed
Has window
Non-smoking
Air Conditioning
Room Details
Check Availability
Guest Room, st.Johns River View, Partial River View
2

Guest Room, st.Johns River View, Partial River View

Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Room Details
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King Room
5

King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Private Toilet
Room Details
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Governors Suite
1

Governors Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Room Details
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King Room with Partial St. Johns River View
2

King Room with Partial St. Johns River View

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Movie
Room Details
Check Availability
Two Bedroom Presidential Suite
2

Two Bedroom Presidential Suite

Has window
Non-smoking
Air Conditioning
Refrigerator
Movie
Microwave Oven
Room Details
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Two Queen Room
3

Two Queen Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Private Toilet
Room Details
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Executive Suite
2

Executive Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Room Details
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One Bedroom Junior Suite with View with Partial Water View
6

One Bedroom Junior Suite with View with Partial Water View

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Private Toilet
Room Details
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Room with Partial River View
3

Room with Partial River View

1 Queen bed
Has window
Non-smoking
Air Conditioning
Movie
Phone Accessibility for People with Hearing Loss
Shampoo
Room Details
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Two Queen Room with Pool View
4

Two Queen Room with Pool View

2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Private Toilet
Room Details
Check Availability
King Room with Pool View
4

King Room with Pool View

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Private Toilet
Room Details
Check Availability
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Guest Reviews(103)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location4
  • Service3.9
AI Summary
An AI-summarised snapshot of real guest reviews
The hotel boasts a prime location near the riverfront with convenient access to local attractions, and is known for its friendly staff and clean, comfortable rooms. However, it incurs extra charges for breakfast and parking, and has been criticized for its subpar food options.
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Helpful
Not helpful
Trung Hiįŗæu
November 6, 2023
Good hotel
Chuanguonidechangfadewodejiao
July 9, 2023
The location of the hotel is very good. Going out is the seaside promenade. cost-effective
Original TextTranslation provided by Google
ė¼ģæ¤ė‚˜
June 14, 2023
Trip.com paid for the accommodation, but the hotel said that the payment had not been made, so there was confusion. In the end, the hotel side answered that it was not necessary to pay due to a system problem, so I checked out and returned, but the deposit amount has not yet been refunded. This phenomenon is repeated in reservations made on Trip.com.
Original TextTranslation provided by Google
Guest User
May 12, 2024
I doubt you will find any nicer staff anywhere in Florida. From check in to check out every single staff member was amazing, valet service was the best, breakfast staff extremely nice, bar staff so great and the housekeeping was excellent. The ladies on reception desk were so welcoming and just downright friendly. This is our second stay at this hotel and we will always choose to stay there any time we are in Jacksonville. Thank you Southbank Marriott for another wonderful experience.
Guest User
May 12, 2024
The valet service was fantastic! Chloe, Shaq, and Damon were very nice upon greeting us. When we went to leave at the end of the night Chloe found our keys and Damon ran to our car (literally), thanks to them we didnā€™t even have to wait 60 seconds before our car was pulled around. Shaq opened the door for both me and my aunt. These three were a very efficient team with great work ethic.
Kandis
February 13, 2024
Nice staff, big property, nice lounge. The restaurants were a bit expensive for the quality of the food and service was a bit slow. However, we enjoyed our stay and the housekeeping and front desk were awesome.
Scott
February 12, 2024
Dated decor. Need pressure washing. Bathroom very inconvenient. No refreshments for incoming guest.
James
February 12, 2024
Very spacious and very clean
Cassandara
February 11, 2024
Wonderful location! Beautiful views

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeFull English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
US$14.96 (approx. CAD 20.40) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2020
  • Number of Rooms: 315
A stay at Southbank Hotel by Marriott Jacksonville Riverwalk places you in the heart of Jacksonville, within a 5-minute drive of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. This hotel is 2.2 mi (3.5 km) from TIAA Bank Field and 2.5 mi (4 km) from Daily's Place.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 39425 square feet (3663 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 322 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportJacksonville International Airport
Distance to Airport26.87KM
Nearest Train StationJacksonville Amtrak Station
Distance to Train Station10.42KM
Average Price FromCAD338
Hotel Star Rating3