Stayable Jacksonville North Reviews

DO NOT WASTE YOUR TIME OR MONEY. I booked an overnight stay here for work and arrived super late due to a flight delay caused by the weather. Upon my arrival I was greeted by front desk staff that was nice and helpful, however when I got to my room it was disgusting and dirty. Within 15 minutes of being there I decided to call the front desk and check out. I asked for a full refund, but was told that I wouldn’t be able to receive one due to cancellation policy stating I needed to cancel within 24 hours…. I explained that the room was gross and that I booked the room expecting it to be clean and it was the opposite. I wasn’t even in the room 15 minutes, but was not allowed a refund. They did offer me to change rooms, but after what I saw I would have preferred to sleep in my rental car. There were ants on the walls, stains on the comforter, and something splattered all over the walls and lap shades… DO NOT STAY HERE. There was no manager on site to assist me. The front desk staff did try to help by calling the manager via phone to ask for permission to issue the refund. Despite the front desk staff explaining we had just checked in, the manager would not allow a refund and refused to speak to us directly. I will be disputing the charges with my bank and contacting their Cooperate office because the manager was USELESS. Also, it’s a bad area. There were sketchy people wandering around and hanging out in the parking lot when we arrived at 1:30am.