Candlewood Suites Jacksonville - Mayport

Nice

Great place to stay. Clean, comfortable, and the staff is outstanding. Nice location.

Only two miles from the beach and great dining!

The staff is very friendly and the room was nice and clean.

I only stayed for one night, but would definitely come back again. Clean, modern suite and nice staff. I checked in at night and the neighborhood looked a little rough as I was driving to the hotel. However, a local told me that it’s actually a decent area and I didn’t have any issues so … all around good choice!

Very Clean and well maintained.

So clean. Staff was nice-rooms were spacious and well equipped for any length of stay. Stay here!

I called a week before my scheduled check in to ask them to make sure I was in quiet room in which I could sleep after a long flight. I also reminded them at check in. They ended up putting me on the Collision Center Side of the building where at 7am loud mechanic noises were waking me up! Also note the AC compressor went on and over LOUDLY all night & the fan in the bathroom was noisy and on a sensor that also went off. The smoke alarm in room 308 had a dead battery that chirped on top of all that. I had booked multiple nights and asked to leave and be refunded for the rest of the nights. They let me know that the $99 dollar rate I booked would be charged to there "Normal Rate" of $157.77 I was too tired too argue and hadn't slept in 2 days. On top of all that I am POSITIVE I left behind my black jacket in a delirious insomnia state. When I called multiple times to retrieve it they told me it was not there. I hope this experience informs others. There are many better hotels including Marriot, Comfort Suites etc... This is a disgrace to IHG. I thought they had standards, but being shiesty and poor customer service takes precedence.

A few dead bugs on the bathroom floor