Plus side: In the lobby, they have artistic art gallery. Then I know that they will hold art exhibition. If this situation happened in early pandemic, I trully understand. But these situation happened after ppkm loosened up, means occupation rate also rised up. When I checked in... There was two ministry held the event there. I asked the occupancy with one situation, they said full booked for that day and tomorrow. So forgive me that I can't tolerate these things: -When I checked in, the key machine was broke. So the concierge assist me to open the door manually. The machine finally can be operated view hours later. -The tv wasn't working. Needed to call engineering first. Then the exhaust in front of the door was loud. Already fix but still loud. The engineering said when the temperature gows slow it became like this. -They only provide 1 mineral bottle at first. Need to ask for abother one. -Water keetle was leak. The water I poured soak into the tray. -They only provide one towel. I found the hotel provided 1 toothbrush set, but not towel. And the towel...wow...is it 4 stars hotel? When I ask another towel, they gave me the proper kne. Ah.. They also didn't provide toilet mat. I had to request it and it also didn't come. -Their idea to put shampoo and soap in the vanities completely blow my mind. So when we shower, we need to go out to pump the shampoo and soap? What are you trying to do? Dear Grandkemang, Imho, I think there won't be a problem if you focus on the goverment who will spend their annual budget, moreover on their year end budget. Their need to spend it, so maybe they won't complain like me for the service and situation. But for people like me... Apologies for being hars, but this situation make me never want to stay in here again... Except the goverment pay me for that.
Excellent
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