Occidental Jandía Royal Level - Adults Only

We had an excellent stay, very relaxing and peaceful, we were brilliantly looked after. The staff were all very helpful and friendly especially in the restaurant. Even had the opportunity to try yoga on a paddle board - wobbly but good fun! Would definitely recommend.

We have just returned home after a great 7 night stay. We booked directly with the hotel and it was our 8th visit. On arrival we were greeted by the friendly face of Marianna who remembered us from previous visits, and she had been able to allocate us a room with a great view and quiet area. Since our last visit the rooms have been given a refresh with lighter furniture and window dressing, this gives it a brighter feel. The adults only restaurant has also been extended and that makes it a more pleasing environment, we ate there for all our meals, and the food has definitely improved since previous trips. The feedback I would give in that area is that sometimes you are sat waiting a while before drinks order taken, it would be good to be seated by a member of staff and drinks order taken on arrival, also when experienced staff were on who we have met before they were so organised and you definitely got your order taken immediately, so maybe it's a training area for new staff. On asking if there was a gluten free bread option it was lovely to be presented with warm gluten free rolls, specially baked, so Thankyou for that. Wine was excellent as before, and there food choice was good, we are non fish eaters, but found enough choice each meal. One area spotted was cross contamination on grill in the morning, having specific allergies this is something that just needs a little bit of care. The green bar again was good, this area has been extended and the live music/singer added a bit of a change. The only negative is that the WiFi signal is non existent, which is not something you expect for such a large hotel, it didn’t affect us as we used data, but it’s something that needs sorting. We thoroughly enjoyed our trip, and hope to return soon.

This was our third trip to the Occidental Jandia Playa and it was fabulous. We never thought we would be those people who keep going back to the same hotel every year but this is a gem - the adults only area adjoined to the larger family hotel is like an oasis of calm - the pool area always has plenty of sun beds - some people like to get up to reserve early but there is no need as at any point you can find a couple. The service and cleanliness of the whole hotel is immaculate and the food and drinks is excellent. This has been our third trip and the standards haven’t dropped. If there was one area to improve its the Wi-Fi - in the room it’s fine but around the pool it is variable - however staying off your phone isn’t a bad thing for your well-being!

Wow!!! We had the most amazing relaxed 6 nights here in may! The rooms are spacious the beds are massive and comfy! We were greeted on the first night as we got there late to a bottle of bubbly, a plate of fruit and some food plated up for us, chocolates left on the bed! It was dark when we arrived but could see we were over the pool areas. We woke up and again wow!!!!! Sea view was amazing!! We had meals in the Adults only part and in the main buffet in the hotel. We liked the restaurant in the royal level but felt the main buffet had more choice for us. As royal level guests we were waited on hand and foot! Every time you went to a bar or restaurant drinks were brought to you. The fresh squeezed orange juice at breakfast was amazing!!! The cleaners came in every morning and every evening with fresh towels and water and again on the night left chocolates on the pillow. The views to the sea from this hotel are outstanding! Cocktails made at the bar by the pool were fantastic! Try the pina colada!!! The staff around the whole complex were so friendly and approachable. So sad to have left our time away here but it won’t be the last!!!

excellent time as always...

This was our seventh visit to the Royal Level and it was for my partners 60th Birthday. We had another fabulous visit, which I hope won't be our last. All the staff, from Marianna, Guest Relations Manager, to the Waiting Staff (Elena & Sonia) and bar staff (Nicolai on Atlantico Bar), to the lads in the Bar Verde, always went above and beyond to help you enjoy your visit. Every member of the housekeeping team always greeted you with a smile and a hello. The food, as always, was a delight and as always, too much choice!!! We certainly made the most of being able to try something different each day!! The drinks were top shelf and top quality, the cocktails were amazing. Thank you to everyone who made our stay a memorable one!!! Hopefully we will be back soon!!!