Guest User
January 28, 2024
Good day we have stayed in your Hotel from 12.03 until 22.03.2023 (Room 2405). We would like to thank you and your whole team for the perfect vacation in your hotel. Even if some of the furniture or other equipment in your hotel is a bit older, we have to say, that the cleanliness in you hotel is excellent. Begining from the room, the pool area, the pools, the hallways, the restaurant, windows, gym, etc. We have been already in severals 4+5 stars hotels, but never saw a hotel so clean like yours. The staff at the reception were very friendly and competent. They could help us anytime. Even when I had the problem in the evening with the not working toilet. The Bar team worked very quickly, so that we didn't have to wait that long to get our very tasty drinks. Even when I have asked for a special cocktail, it was not a problem for them to mix the drink (Mai Tai). We have noticed, that complete bar-team were also very friendly to all kids, when the kids have asked for Fanta or chips alone at the bar. That is what I understand of a good service. Many thanks, also to the restaurant service-team (breakfast-, lunch and dinner). They were very attentive. The tables were always set very quickly. Things that were on the floor were quickly picked up and cleaned. Food and drinks was refilled quickly when something became less. You didn't even notice the service-team were there. Perfect. Many thanks also to the kitchen staff. The food were "every day" very delicious. We also liked the variety and the freshness of the food. Now I come into my eyes to the most important point. Many, many, many.......... thanks to "Anna" an the other animation team. Sorry that I doesn't know anymore one the other names. Our son was so happy to go every day to the kids club. The kids care was outstanding. Thanks & Best regards