Index Hotel J Dream Jeju Reviews
Index Hotel J Dream Jeju
40, Eunnam 1-gil, Jeju, South KoreaView Hotel Details
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1 night
Index Hotel J Dream Jeju Guest Reviews
4.2/5
Very Good
316 review
Verified reviewsLocation4.3
Amenities4.0
Service4.2
Cleanliness4.1
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All Reviews(316)
Positive reviews(278)
Reviews with photos/video(50)
Clean and tidy(77)
Great value for money(34)
Close to airport(24)
Many dining options(18)
Convenient for shopping(18)
Convenient public transportation(12)
Strange smell in room(7)
Friendly front desk staff(7)
Negative reviews(38)
Nurcan
Standard Double Room
Stayed in May 2024
Solo travelers
1 review
Posted on May 26, 2024
It is more like a cheap motel and not clean at all. The staff doesn’t speak English and when I try to ask a question in English since they don’t speak English they made a hand gesture like go away don’t ask any questions. I felt very unwelcomed here and wouldn’t recommend this place to any English speaker travellers. They may be kinder or more friendly to Korean or Mandarin speakers but it not a nice place for English speaker guests.
The room itself was very old, tired. The wall paper was ripped and bedsides were full of dust.
Apparently, they did housekeeping everyday but they didn’t hoover the room at all. There were some tissue pieces on the floor and those pieces stayed on the floor until my last day!
Wouldn’t recommend this hotel at all!
Response from Property: Dear Guest, we do have English speaking staffs, we do have daily cleaning but we could not clean hoover the room because its just daily cleaning, thank you for your staying.
Guest User
Standard Double Room
Stayed in Apr 2024
Family
3 review
Posted on Apr 26, 2024
Location is good , near shopping street .
Bed is soft n comfortable,
room furniture is very old like 80s
No coffee table n chair shown in illustration photo
Response from Property: Thank you for staying Index Jdream Hotel Jeju, we are looking forward to see you next time.
KE LI
Standard Twin room
Stayed in Oct 2023
Friends
3 review
Amazing
Posted on Oct 18, 2023
Location is good ,nearby airport and convenient
Response from Property: Thank you for your staying, hope you had a great trip!
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Family
1 review
Posted on Dec 24, 2023
No toothbrush n toothpaste provided. Requested for additional pillow and was no entertained
Response from Property: Dear Guest, Thank you for your staying. Our hotel doesn't allowed to provide the disposable items in rooms by Korea goverment, please find the close convenience store to buy. thank you.
Daniel
Standard Double Room
Stayed in Sep 2023
Solo travelers
2 review
Posted on Oct 5, 2023
Air con not cold especially at nite.. wall paper need to be replaced or fresh coat of paint.
Response from Property: Thank you for your comments. Our Air con is set up till 24 degree for Fall season because the night whether in Jeju is Chilly.
Don Chin
Standard Double Room
Stayed in Apr 2023
Couples
6 review
Outstanding
Posted on Jul 3, 2023
Friendly reception who can speak Mandarin. Car park across the hotel.
Response from Property: Thank you for your comment and hope to see you next time in Jeju Island.
Anonymous User
Deluxe Twin Room
Stayed in Nov 2022
Friends
1 review
Great
Posted on Nov 14, 2022
The stay was very nice. The staff was helpful and check-in was easy. The room was very clean with nice and enough towels as well as the most comfortable bed I yet had in Korea.
The free tangerines in the lobby completed the nice stay.
The location is perfect, if you want to go out in the evening, go shopping or quickly be at the airport.
Anonymous User
Standard Double Room
Stayed in Oct 2022
Solo travelers
1 review
Outstanding
Posted on Nov 1, 2022
This hotel was amazing value for money! The double room was spacious and clean, and the bed was very comfortable. It's in a good location with lots of restaurants nearby but in a quiet street.
Erdenezaya
Deluxe Twin Room
Stayed in Oct 2022
Family
4 review
Very Good
Posted on Oct 6, 2022
It is very close to tge airport and also possible to donshopping. Surrounded by coffee shops and shigdan.
Guest User
Standard Double Room
Stayed in Aug 2023
Business travelers
11 review
Outstanding
Posted on Aug 23, 2023
设施：OK
卫生：OK
环境：OK
服务：OK
Response from Property: Thank you for your comment and hope to see you next time in Jeju Island.
Mul20
Deluxe Twin Room
Stayed in Feb 2024
Family
8 review
Great
Posted on Feb 21, 2024
Nice stay!
Response from Property: Thank you for your staying, we are looking forward to see you again!
Guest User
Deluxe Twin Room
Stayed in Jul 2022
Family
6 review
Amazing
Posted on Aug 7, 2022
It's good enough to look around downtown. very comfortable and clean..
Response from Property: Hello. This is Index J Dream Hotel. Thank you very much for your valuable reply. We will try our best to provide better service by referring to the reviews you have left. thank you
Guest User
Standard Twin room
Stayed in Sep 2022
Business travelers
7 review
Outstanding
Posted on Sep 26, 2022
perfect location and very clean room
heojuyoung
Standard Double Room
Stayed in Apr 2022
Couples
65 review
Outstanding
Posted on May 1, 2022
Nice to see this room
Response from Property: Thank you for using Index Hotel. Hope to see you again/
Guest User
Standard Twin room
Stayed in Apr 2024
Friends
11 review
Outstanding
Posted on Apr 25, 2024
The room is comfortable and clean, and the bathroom is also very clean. There are also shampoo, shower gel and conditioner. The bath water is strong enough and the hair dryer is also very powerful...because some hotels do not have strong water and the hair dryer is also very weak. ...I booked this hotel on the same day and was able to check in right away. This trip is great. I only booked it 10 minutes ago and was able to check in right away. The efficiency is very fast. The hotel is located next to Baojian Road. It is convenient for shopping and there are many delicious food. Bus transportation is available in all directions. The price is great value for money, recommend!
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your love for our hotel. We will work harder to do better and welcome you to come again. Thank you! !
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