Fanjingshan Haoyu Resort Reviews

Response from Property: Dear customer: Hello! We are very sorry that our stay did not meet your expectations. We deeply apologize. I hope it hasn't affected your mood during this trip. Due to the recent opening of the hotel, the gym is under construction and will soon be put into use

Response from Property: Dear customer, hello! Thank you very much for your support of Fanjing Mountain Haoyue Resort Hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or travel! All staff of Fanjingshan Haoyue Resort sincerely look forward to your next visit!

Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your next visit! Welcome back to experience again, wish you a happy life!

Response from Property: Dear customer: Hello! We apologize for not being able to satisfy you on this check-in. I hope it didn't affect your mood on this trip. If you have any questions during your stay, you can also call the hotel switchboard to give us feedback. YOUR SINCERE evaluation is a spur to the continuous progress of the hotel. We look forward to your visit again

Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your next visit! Welcome back to experience again, wish you a happy life!

Response from Property: Distinguished guests: Hello! First of all, I would like to express my sincere apologies to you on behalf of the hotel. Our responses to a series of questions you have raised are as follows: ① Regarding the blood stains on the bed, the hotel did not receive any feedback from you that there were fresh blood stains on the bed sheets that day. If the problem is not solved in time and the room is changed, our hotel can guarantee that the sheets and duvet covers in all our rooms are changed for each guest, and we will also verify the room manager. ② If you report that the bellman did not pick up your luggage for you, we will inform the corresponding department manager and punish and hold the employees involved accountable. Our room near the river is close to the river. Due to the lush vegetation in spring and summer, it is difficult to see it. to the river. Our swimming pool is stated on the Internet to be under expansion, so there will be sewage. ③The hotel will officially open on August 1, 2023. All renovations of the hotel have been completed before the opening. The construction problem you mentioned is that the construction site next to the hotel is under construction. The construction site is close to the hotel, which caused you to misunderstand. ④Thank you for your recognition of the restaurant colleagues and the dishes. We gave feedback to our colleagues and they said they were very happy and would work hard to do better. ⑤The hotel has a good location, close to the county seat, convenient transportation, and convenient for traveling and eating. It is a good choice for travel. Finally, thank you for your stay and review. We regret that we could not bring you a good stay experience. We sincerely apologize. I wish you a happy journey and everything goes well in the future!

Response from Property: Dear customer, hello! Thank you very much for your support of Fanjingshan Haoyue Resort Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! All the staff of Fanjingshan Haoyue Resort Hotel sincerely look forward to your visit again!

Response from Property: Hello! Thank you very much for your full score review. It is our responsibility to provide every guest staying in our hotel with a comfortable, superior environment and service. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard and look forward to meeting you next time.

Response from Property: Dear guest: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Fanjingshan Haoyue Resort Hotel welcomes you to come back and experience again. I wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for choosing Fanjingshan Haoyue Resort Hotel! We are deeply sorry that you were not satisfied with your stay. I have reported the problem you reported to the hotel leadership. Thank you for pointing out the shortcomings of our hotel's service. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities. We will live up to your high expectations for the hotel! We sincerely look forward to your visit again! Thank you!

Response from Property: Dear guest: Hello! Thank you very much for your five-star praise! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope Fanjingshan Haoyue Resort Hotel will be the eternal warmth in your memory! Welcome to come back often! Wish you: well!

Response from Property: Dear customer: Hello! Thank you very much for your support of Fanjingshan Haoyue Resort Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! All the staff of Fanjingshan Haoyue Resort Hotel sincerely look forward to your visit again!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for staying at Fanjingshan Haoyue Resort Hotel and giving us your feedback. We are very sorry that your stay did not meet your expectations. We apologize. We hope that it did not affect your mood for this trip. I have reported the situation to the management. We will strengthen the training of restaurant service quality. If you have any questions during your stay, you can also call the hotel switchboard to give us feedback. Your sincere evaluation is a spur to the hotel's continuous improvement. We look forward to your visit again.