Jiangmen ParkLane Hotel (Xiangshan Park Xinqiao Branch) Reviews

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Some rooms in our hotel are not close to the road. If you have any comments, you can communicate with the front desk and we will help you solve the problem! If there are any problems with the environmental sanitation equipment, we will solve them for you as soon as possible. If you have any comments on our services, please put them forward and we will work hard to correct them. If you come here next time and hope to book this hotel again, please give us A chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Our hotel does not exaggerate the publicity. All the photos on the website were taken in the room. If you think the price is unreasonable, you don’t have to buy it. If you have any comments, you can communicate with the front desk and we will help you solve the problem. ! If you have any comments about our service, please put it forward and we will work hard to correct it. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Hello dear guests! Thank you very much for staying at Park Lane Yiju (Xinqiao Branch) and sharing your stay experience. Park Lane Yiju Hotel adheres to the vision of "guest room expert" and focuses on the core needs of customers and continues to innovate in product and service process design. , providing high-quality hotel services that are environmentally friendly, healthy, convenient and more humane. The hotel has adopted a lot of humanized design preparations: for example: pillows can be high or low, mattresses can be hard or soft, towels are individually packaged after disinfection, free drinking water, and free flat parking (please check at the front desk before leaving the car) Report your license plate number), all our staff sincerely look forward to seeing you again!

Response from Property: Dear guest, we are very sorry that your stay was not satisfactory. After receiving your comment, we immediately checked the pillows in your room. It was our negligence that caused you a bad sleeping experience. We will try our best to properly arrange parking spaces in the hotel's built-in parking lot for every guest. We have security guards in the parking lot to assist guests with parking problems. We are deeply sorry for the trouble we have caused you again. The hotel is stepping up the progress of new renovations and upgrades, and strives to provide every guest with a room expert service experience. We hope you can give us a chance to improve, and we will make more progress to satisfy you. I wish you a happy life!