SHININGMAN HOTEL

Overall, I was very satisfied. The room was neat and clean, and I was pleasantly surprised to find a small mirror in the shower, which was super convenient for applying face masks while showering – a brilliant touch! I chose a room on the 7th floor, and the view outside was expansive and lovely. The environment was quiet, and I slept really well at night. The only drawback was the breakfast; personally, I'd say it only met a 4-star standard. Both the front desk staff and the cleaning aunties were very warm and even greeted my child when they saw them.

Front desk staffer Liu was incredibly helpful and friendly. She answered all my questions enthusiastically and patiently, and was very efficient. She made me feel really comfortable, so she definitely deserves full marks!

The room was decent, I booked an executive king room. There were two unreasonable points. First, the executive rooms are located to the right after exiting the elevator, and you designed six or seven steps there. Do I have to carry my luggage up? There's no ramp, no staff to help, I find it inconvenient and quite unreasonable, especially if you have a lot of luggage. Second, isn't the purpose of a balcony for me to smoke and drink tea there? There were no seats, no ashtrays, the balcony door was a bit old and unmaintained, making it very inconvenient to open and close. Plus, several executive rooms were connected, with only a planter separating the balconies, so privacy and security weren't great. However, the room type was quite large, with a separate walk-in closet and a wet/dry bathroom separation. The cleaning staff wasn't very meticulous; new items weren't neatly arranged, and there were obvious water stains on the table that weren't wiped clean. Overall, the value for money is quite good, and the price of over 600 yuan is fair for these services.

I visited Jiaxing during the May Day holiday and stayed at the LUXEMON Hotel in Jiuquli for the first time. To be honest, I usually stay at Nanhu Hotel Q whenever I come to Jiaxing, but this time I decided to try something new. **A Surprisingly Great Overall Experience** From the moment I arrived, parking was incredibly convenient. The front desk staff were warm and attentive during check-in, making me feel very welcome. The room itself was a pleasant surprise – clean, tidy, and well-maintained. It didn't feel like an independent hotel at all; in fact, the service level was on par with many five-star chain hotels. What impressed me most was the value for money. Considering the location and the quality of the facilities, the price was truly excellent. **A Quiet Foodie Haven in a Bustling Area** The hotel's location is superb, right outside the Jiuquli commercial street. For a foodie like me, it was paradise! There's an abundance of delicious options for every meal, all within easy walking distance. I never had to worry about what to eat. **Excellent Breakfast Quality** I have to commend their breakfast! While it might not have the sheer variety of a top-tier five-star hotel, the quality control was impeccable. The ingredients were fresh and clean, and they refilled dishes quickly, so you never had to worry about missing out if you came a little later. Most importantly, there were many dishes I loved, and they tasted fantastic, setting me up for an energetic day. **The Inconvenient 'Steps' Design (Major Complaint)** However, there was one detail during my stay that made me quite uncomfortable, and I feel compelled to bring it to the hotel's attention. We booked an executive room, but this particular room was located in a separate section on the third floor, requiring us to climb 5 or 6 steps to access it. For travelers like us, hauling heavy luggage up those steps was incredibly inconvenient and awkward. Looking at it from another perspective, if an elderly person with mobility issues or a disabled individual were staying there, the complete lack of an accessible ramp makes this design flaw seem highly unreasonable and lacking in human consideration. I strongly recommend the hotel optimizes this, or at the very least, informs guests about these steps when assigning rooms and asks if they mind. If not, they should offer to arrange a room change. This oversight truly detracted significantly from an otherwise perfect stay.

This is the most satisfying hotel I've stayed at in Jiaxing so far. The surrounding area is great; it's convenient for dining out and getting around, not far from Nanhu Xintiandi and the train station. The scenery nearby is also lovely. Personally, I think it offers much better value for money than the Hilton nearby. The breakfast and room service are excellent, and the hotel itself has a great design. Even if you do nothing but read a book here, it's very comfortable. I'll definitely stay here again next time I visit.

Everything was okay until I took a shower at night. Even with the hot water turned all the way up, it was still cold. Luckily, the weather was still warm, otherwise I would have definitely caught a cold. I contacted the front desk for repairs, but they couldn't fix it. I had no choice but to change rooms, which was ridiculous. It's the first time I've encountered something like this after staying in so many hotels. I hope I don't have this experience again!