Naga Hotel

Naga Hotel Reviews

Naga Hotel

Building 3-1, Jingdong Village, Xishuangjing, Gaozhuang (Gate No. 3, Gaozhuang), Jinghong, ChinaView Hotel Details
Naga Hotel
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1 night

Naga Hotel Guest Reviews

4.8/5
Excellent
6704 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(6704)
Positive reviews(6606)
Reviews with photos/video(2039)
Offers pick-up/drop-offs(1675)
Delicious breakfast(827)
Convenient for shopping(514)
Near shopping area(499)
Great swimming pool(448)
Perfect for kids(276)
Excellent afternoon tea(66)
Negative reviews(98)
Kathi28
Guestroom
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
For the cost the room and the amenities are good. The service in the front desk, restaurant and spa are very gentle. One request is that I was staying for 7 nights but the bed spreads is not changed at all. So far the hotel I stay they change every 3 days. So, if possible please consider this. In terms of location it is best place to stay close to night market and easy to travel to other destinations.
Response from Property: Welcome distinguished guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! We welcome you to come back and experience it again, and wish you a happy life!
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The perfect location for the night Market but away from the crowds and noise. We loved the space around the pool, breakfast was good, the rooms were lovely, very clean and our Butler Heng went out of his way to do everything I asked, even found us a driver who spoke a little English. Noone in the hotel spoke English but with the translation app it was no problem. I would definitely stay here again if I came back to Xishuangbanna.
Response from Property: Dear guest, thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness that this journey has brought to you. This is what our service staff have always pursued, and it will also become the driving force for us to continue working hard and striving forward. We look forward to serving you next time!
Guest User
Stayed in Dec 2023
Friends
10 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Staff are extremely friendly and helpful. We enjoyed the gym and pool facilities. Xiao Wu helped us with the luggage as soon as we checked in the hotel
Response from Property: Distinguished guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
Chris Haupt
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Absolutely fantastic experience. The room was incredibly high-tech with face-unlock doors, a projector for watching movies, automatic blinds and a toilet straight out of a spaceship. There was even a comprehensive clothes washing service that meant we would come back to our room to find everything dry and neatly hung up. The breakfast was much better than the average hotel buffet with plenty of fresh fruit and a wide variety of mainland dishes as well as a few local dishes. Every single member of staff was willing to go to great lengths to help us regardless of the request. One evening after myself and my partner were injured in an ebike accident (be careful on those roads!) I was badly grazed in several places, showed up to the hotel covered in blood and dust. One member of staff dived behind the counter and produced a box of antiseptic swabs and plasters. Realising these wouldn't be enough for the size of the wounds he escorted us to a walk-in centre using the hotel transport shuttles and accompanied us inside. After being turned away (they didn't treat injuries) the hotel shuttle drove us to a pharmacy and waited outside while we were talked through the available options (bandages, disinfectants etc) all the while telling us personal stories of e-bike related misfortune. That's just one of many examples of outstanding service, truly impressed.
Response from Property: Hello! Welcome to the beautiful Xishuangbanna. Thank you for choosing NAJIA Hotel. Thank you for your kindness. It is our greatest honor to get your recognition. At the same time, it also gives us great motivation, so that we can continue to innovate and develop and surpass breakthroughs in our future services. I hope this place can become a beautiful scenery on your journey. Thank you again for sharing, and sincerely look forward to you coming again to experience more of our products and services. At the same time, I sincerely hope that you can continue to support and pay attention to us and recommend more friends around you. We look forward to providing you with a more wonderful check-in experience, so that every city is no longer strange."I wish you a pleasant journey!
Simone 夏琳
Stayed in Apr 2023
Friends
8 review
4.7/5
Amazing
Posted on May 17, 2023
Nice hotel with an amazing service. The people are very welcome.
Response from Property: Dear guests, hello, your love is our greatest honor and we look forward to your next visit!
Guest User
Stayed in Sep 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 19, 2023
good。
Qingziyaojidechizaocan
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
🏖️ Came on vacation The climate in Xishuangbanna is comfortable regardless of spring, summer, autumn or winter Even the recent changeable weather It also adds to the beauty of the trip 🏨Booked a hotel that is the same as the ones used by celebrities It has its own 2,500 square meter large swimming pool. My boyfriend swam for 20 minutes Check-in by face scanning (said to be the first) There are many kinds of breakfast (but we didn’t get up Went to Gaozhuang Night Market in the evening. The hotel is very close But remember! The hotel has a free shuttle bus! 🍍The fruits in Banna are so sweet!! And very cheap! You can experience the tropical rainforest climate without going abroad!
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6/9
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Chenyiwanmifan
Guestroom (2 beds)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 20, 2024
It's my first time in Banna. You must stay here. The location is good. The room is very clean. They upgraded us to a family room very humanely. The breakfast is clean and delicious. There are many varieties. The housekeeper Xiaohao added wx in advance. The recommended food is very good. It will be arranged for you. In Gaozhuang, there are basically cars to pick you up and drop you off. It's great. I will stay here again if I come to Banna next time
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6/18
Response from Property: Dear guest: Hello! Thank you for falling in love with Naga at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Jun 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Finally I know why celebrities Jiang Yiyi and Chen Derong also live here❗❗❗ I took the photo of my life in this hotel in Xishuangbanna❗ Sisters who come to Xishuangbanna and don’t know where to stay, please look here! ! ! This time when I came to Xishuangbanna, I specially stayed at the Naga Hotel, which was the same Weibo check-in for celebrities Jiang Yiyi and Chen Derong🏨. It is really beautiful! No wonder celebrities come to stay😭 It is worthy of being the first hotel in Xishuangbanna that can check in without room card and face scan. The facilities and services are super nice, highly recommended🥳 The service of Naga Hotel has to be said to be top-notch in Banna! Experience the butler service like Haidilao throughout the whole process. After checking in, add the butler WeChat. The one-to-one butler service is so considerate. The butler told me that there are unlimited sightseeing buses in Gaozhuang for free pick-up and drop-off. When you need a car, send WeChat to arrange it immediately. 🚗🚗 On the third floor, you can enjoy a 2,500-square-meter super-large swimming pool🏊♂Super photogenic, any pose you make, you will feel like a supermodel, it is so happy, I suggest sisters get up early to take pictures, there are no children swimming, the super-large swimming pool is yours. Or go to take pictures at night, the swimming pool lights are so beautiful. There is also a fountain show in the swimming pool from 20:00 to 21:00 in the evening. There is also a super-large gym with a full range of fitness equipment that can fully meet the needs and complete daily exercise! 🍳Breakfast is no longer a simple enjoyment, but a sumptuous feast, with rich and diverse varieties, fresh and delicious. When I went there, the fruits were plump strawberries and cherries, and I instantly felt like a queen! The building of the hotel has regional characteristics and an excellent location. The Starlight Night Market is next door, and it is very convenient to travel~ The hotel lobby is clean, spacious and comfortable, and fully functional. There is a tea room where you can taste Pu'er tea for free, a book bar, a public temporary office area, and a cute ice cream machine. You can make it yourself and eat it for free. 🍦🍦 I was shocked by the room when I entered it❗❗❗I really like it😻I booked a big bed room with a berry flower bathtub. The room is really huge. The whole house is equipped with an intelligent system. You can call Xiaodu for help at any time. It is a paradise for lazy people🥳There is also a separate bathroom and balcony! The bathroom is separated into dry and wet areas. The hotel's smart toilet also thoughtfully prepares disposable cushions and a large bottle of body lotion! There is a large bottle of body lotion! As a girl, I will really be moved by these heartwarming details! A wonderful experience, sisters are all planting grass Xishuangbanna Naga Hotel❤
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6/9
Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much! We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Naga Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's affirmation is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time!
Guest User
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The first hotel I stayed in when I came to Banna, it was really good Facilities: The rooms are basically all smart, the curtains can be opened and closed automatically, freeing your hands, and the refrigerator has a full range of drinks Service: The service attitude is particularly good, there is also a shuttle bus, you can go anywhere in the night market, very convenient! Environment: There is also a large swimming pool, and it is very photogenic! The experience is full!
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6/8
Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The service brand of "family affection" has remained unchanged for many years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit again!
Guest User
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 18, 2024
Before coming here, I only knew that Naga Hotel was famous in Xishuangbanna, and the star Jiang Yiyi had stayed here. After coming here, I found that it was not just a name, it was really my favorite local characteristic hotel in Xishuangbanna. It is not just because the hotel has a 2,500-square-meter super large swimming pool, and I took a life photo hahahahaha I suggest sisters get up early to take pictures, there are no children swimming, the super large swimming pool is all yours. Or go to take pictures at night, the swimming pool lights are so beautiful. There is also a fountain show in the swimming pool from 20:00 to 21:00 in the evening. The building of the hotel has regional characteristics and an excellent geographical location. Next door is the Starlight Night Market. As soon as the car passed the Starlight Night Market, I saw a super beautiful building. When I was still studying what scenic spot it was, the driver said that the hotel had arrived. The hotel lobby is clean, spacious and comfortable, and fully functional. There is a tea room where you can taste Pu'er tea for free, a book bar, a public temporary office area, and a cute ice cream machine, which you can make and eat for free. After checking in, I added the butler on WeChat. The one-to-one butler service was so considerate. The butler told me that there was an unlimited number of free sightseeing buses in Gaozhuang. When I needed the bus, I sent WeChat to arrange it immediately. Entering the room, I was healed by the balcony and bathtub in the room! I just like these two things hahaha💯 The room is fully intelligent, Xiaodu is available at any time, smart toilet, and there is a big bottle of body lotion! There is a big bottle of body lotion! Finally there is body lotion😂 Put away the luggage and go to the gym on the third floor to lift weights and step on the elliptical machine💪 When I got out of the elevator, I found that there was a weight scale and a hanging iron opposite the elevator door on each floor. This is too thoughtful.
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6/15
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Naga will be the warmest and most unique one in your memory! Come back to Naga often, and I wish you: well!
Guest User
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
This hotel uses facial recognition to check in, so convenient. There is also a 2,500-square-meter swimming pool downstairs🏊very photogenic! The one-to-one butler service is like living in Haidilao hahaha The whole house is smart~ lazy people's blessing!! Leave all the lights, curtains, TV, air conditioning, etc. to Xiaodu👍 Don't neglect your muscles on vacation, hahaha, let's get a gym! Internet celebrity book bar, free ice cream, free pick-up and drop-off in Gaozhuang Chunchun is here to be a prince👑
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6/8
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Naga will be the warmest and most unique one in your memory! Come back to Naga often, and I wish you: well!
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The 2,500-square-meter super-large swimming pool at the same check-in spot as the celebrities is extremely photogenic! Jiang Yiyi has also stayed there and recommended it👍 🏨There are not many single-family houses in Banna, which are relatively quiet and have relatively modern facilities. If you like to forget to bring your room card, you can try facial recognition~ It should be the only hotel in Banna that can enter the room by human recognition~ 🪟The whole house is smart: If you need anything in the room, you can also 📞Call Xiaodu, and the check-in experience is max comfortable! ! ✨The breakfast at his house is also super rich and delicious. Here you can also experience the Haidilao-style butler service, equipped with mineral water, mosquito repellent, earplugs, and steam eye masks. It’s so considerate! 💁The service is particularly good. You can take your luggage when you get off the car. You can get unlimited pick-ups and drop-offs to any location in Gaozhuang. It’s awesome👍 🎊The hotel is about 5 minutes away from the Starlight Night Market I have to say that it is really the king of cost-effectiveness. You can live for thousands of yuan for a few hundred yuan!
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6/9
Response from Property: Dear guest: Hello! Thank you for your trust and choice of Naga! From the moment you step into Naga, you are our family. We hope to take care of you like a family with our attentiveness. Naga is your warm home away from home in Naga! Come home often! Wish you: well! !
Guest User
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
It is said to be the same style as celebrities The photos taken in the pool are really good It feels like being in Thailand The room is very spacious The balcony can see the outside or the pool There is a smart butler service and voice function The projection can be voice-controlled and supports watching movies while bathing It is also a great experience
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6/9
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
11☕️
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Xishuangbanna|Check in at the same hotel as celebrities⛱️ The first Naga Hotel in Xishuangbanna that allows facial recognition check-in The room is highly intelligent, saving time and worry In this season, soak in the super large swimming pool on the 3rd floor without going out, a must-have for hotel guests~ The facilities are also very complete, with a gym and a book bar downstairs And free pick-up and drop-off in the village, perfect for a relaxing stay~
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6/14
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Naga Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Naga looks forward to your visit again!