Wanda Realm Jingzhou Reviews
Wanda Realm Jingzhou
No. 518 Beijing West Road, Jingzhou, ChinaView Hotel Details
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Wanda Realm Jingzhou Guest Reviews
4.7/5
Outstanding
1847 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1847)
Positive reviews(1800)
Reviews with photos/video(196)
Friendly front desk staff(227)
Near shopping area(208)
Delicious breakfast(188)
Convenient for shopping(157)
Perfect for kids(76)
Great swimming pool(39)
Luxurious(26)
Delicious buffet(23)
Negative reviews(47)
Chee Siong
Superior Deluxe Double Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 30, 2023
Very convenient, next to Wanda shopping mall and 10min away from High-speed train station (about RMB11 by cab).
Te
Deluxe Room (2 Beds)
Stayed in Jun 2023
Family
1 review
Outstanding
Posted on Jun 20, 2023
Nice and clean hotel. The best part is that no payment is required to book the hotel. Will stay here again if I ever come to jingzhou.
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are very happy that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides guests with high-quality, efficient and appropriate international services for business travel and leisure vacations, as well as a safe stay experience. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou Hotel! ——Customer Service Department of Jingzhou R&F Wanda Realm Hotel
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 24, 2024
very nice experience
Guest User
Superior Deluxe Double Room
Stayed in May 2024
Business travelers
21 review
Posted on May 14, 2024
There was a strong urine smell at the bedside. I didn't call the waiter to check it out. I guess they wouldn't admit it even if they saw it. It's disgusting. This is the first time I give a bad review to a five-star hotel. It really smells bad. The rest of the hotel is also very bad. It doesn't meet the five-star standard at all. It's a business hotel. I wasted hundreds of dollars. The management of Wanda in Jingzhou is too poor.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for taking the time to share your stay experience with us. We are deeply sorry for the inconvenience caused to you. In addition, according to the hotel's requirements, pillowcases (towels), sheets and other bedding must be changed for each guest. We will check with the relevant departments again to understand the details of the issue you raised. Thank you for your understanding. Thank you again for choosing Wanda Realm Hotel Jingzhou. I hope that this experience will not affect your consistent trust in us. We look forward to your stay again and seeing our progress. Thank you very much for your support and love for Wanda Realm Hotel Jingzhou! ——Customer Service Department of R&F Wanda Realm Hotel Jingzhou
Chayushuideyujian
Superior Deluxe Twin Room
Stayed in May 2024
Couples
38 review
Outstanding
Posted on May 10, 2024
The room is very new, and the waiters are very enthusiastic, from the doorman to the front desk to the room attendant.
Ctrip gave Wanda's gold card registration, and the hotel arranged a high floor for Wanda members. Went to the Jingzhou Museum and enjoyed Ctrip's 2 o'clock check-out.
The breakfast is quite exquisite, and the Jingzhou fish cake wide rice noodles are delicious. During the meal, the chef sent the smiling biscuits in the picture, which was a surprise. The dishes in the Chinese restaurant on the second floor are also exquisite.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are glad that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides high-quality, efficient and considerate international services and a safe stay experience for business travelers and leisure vacationers. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of Wanda Realm Jingzhou
Laixixiaoqiang
Deluxe Room (2 Beds)
Stayed in Apr 2024
Business travelers
20 review
Outstanding
Posted on Apr 18, 2024
R&F Wanda Realm Hotel is probably the best hotel in Jingzhou. The hotel is in a prime location, next to Wanda Plaza, which is very convenient for eating, drinking and having fun. It is not far from the ancient city wall of Jingzhou and not far from the Jingzhou Railway Station. very good👍🏻
Original TextTranslated by Google
Response from Property: "Dear guest, hello, thank you for choosing R&F Wanda Realm Jingzhou. I am glad to see that our facilities and services have brought you a pleasant stay. It is our unremitting pursuit to let every customer experience the "Jia" feeling. The hotel is located on the bustling Beijing West Road. It is a business hotel built according to five-star standards. It is close to Wanda Plaza and Wanda Golden Street, which can provide convenience for your travel, shopping, leisure and entertainment. We look forward to your visit to Jingzhou again. We will continue to provide you with high-quality, efficient and comfortable personalized services. Thank you for your support and love for R&F Wanda Realm Jingzhou! —— Customer Service Department of R&F Wanda Realm Jingzhou
"
Chenchen9689
Deluxe Room (2 Beds)
Stayed in Apr 2024
Friends
168 review
Posted on Apr 14, 2024
I was too lazy to change places, so I had to stay for another night, and found more problems. The disposable toiletries were of poor quality, the parking lot was messy and dirty, and there was water everywhere unless it rained. The toilet trash can was particularly difficult to use and small. Now they use straight tubes without lids, which are more convenient for throwing away trash. I hope it will improve and be more like a five-star hotel!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing Wanda Realm Jingzhou Hotel and taking the time to give us feedback. We will make improvements and enhancements based on your valuable suggestions. The hotel provides all guests with necessary daily necessities and will strengthen the timely inspection and management of the parking lot. For your vehicle to enter and exit the parking lot, you only need to register the license plate at the concierge desk or call us at any time from the room to record the license plate. Considering the hygiene of the room, we use a reversible covered trash can to isolate the smell of garbage very well. At the same time, the hotel staff will clean up the garbage in the room every day. Thank you for your understanding. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou Hotel! ——Customer Service Department of R&F Wanda Realm Jingzhou Hotel
Guest User
Superior Deluxe Twin Room
Stayed in Apr 2024
Friends
6 review
Outstanding
Posted on May 7, 2024
Not bad, convenient transportation, big room, Wanda shopping mall next to it, all the usual food and drinks are available, but the air conditioning in the hotel is too hot in this season, and it can't be adjusted, you can only open the window, if there is no window, it's really uncomfortable. The breakfast tastes good, I like all kinds of pickles, but it's a pity that they are not for sale
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are glad that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides high-quality, efficient and considerate international services and a safe stay experience for business travelers and leisure vacationers. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of Wanda Realm Jingzhou
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Couples
7 review
Great
Posted on Mar 30, 2024
The water pressure is very strong, which is good. However, there is no ventilation fan in the bathroom. The bed is a bit hard. Maybe the hotel is old. The mattress needs to be replaced. It is noisy outside the window. Basic hygiene is OK. It is quite satisfactory. The location is good. It is right next to Wanda. Convenient facilities and close to the ancient city attractions
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Wanda Realm Jingzhou and taking the time to share your experience with us. We will make improvements based on your valuable suggestions. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of R&F Wanda Realm Jingzhou
Anonymous User
Superior Deluxe Double Room
Stayed in Mar 2024
Friends
107 review
Very Good
Posted on Mar 11, 2024
The hotel's hardware facilities are good, but the details still need to be improved. For example, the shower head leaks madly from the water pipe, there is no light in the tea room, and the view when boiling water for making tea is particularly poor and you can't see clearly. The hotel doorman watched the female customer get off the car and push two boxes and turned a blind eye.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing Wanda Realm Hotel Jingzhou and taking the time to share your stay experience with us. We are deeply sorry for the bad stay experience you have. Regarding the leakage of the shower head you mentioned, we have reported it to the relevant department for repair and replacement. In addition, you mentioned that there is no light in the tea room. Our hotel is currently working on a project to replace the room lamps. Finally, we will immediately conduct an in-depth investigation and systematic training on the service code of conduct of the relevant departments based on your feedback to ensure that similar situations will not happen again. We look forward to your visit again and feeling our improvements. Thank you very much for your support and love for Wanda Realm Hotel Jingzhou! ——R&F Wanda Realm Hotel Jingzhou
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Business travelers
6 review
Outstanding
Posted on Mar 30, 2024
Good service
Comfortable bedding!!!
I like the smell of the cleaning products!!!
I didn't expect to have such a good experience in Jingzhou. I thought it was old, but it was well maintained.
The breakfast was also good. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are glad that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides high-quality, efficient and considerate international services and a safe stay experience for business travelers and leisure vacationers. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of Wanda Realm Jingzhou
Tudouzainali
Superior Deluxe Double Room
Stayed in Feb 2024
Business travelers
4 review
Outstanding
Posted on Feb 26, 2024
The room window faces the ancient city, and the night view is also good. The hotel has an underground parking lot, which can be directly connected to Wanda Plaza, which is very convenient.
The breakfast is also rich, with local specialties and sufficient Western breakfast.
Original TextTranslated by Google
Response from Property: "Dear guest, hello, thank you very much for sharing your detailed stay experience. As you described, the hotel is located at the intersection of Jingzhou and Shazhou districts in the cultural ancient city, adjacent to the commercial center Wanda Plaza, close to the well-preserved ancient city wall and the magnificent moat. Although it stands on the busy Beijing Road, you can enjoy the tranquility of the ancient city by leaning against the window on the executive floor, which echoes the phoenix-patterned peace buckle, the bronze ancient city wall, and the relief murals in the lobby. The guest rooms are also decorated with Chu culture patterns and wall backgrounds, as if you can touch the old blue bricks with your hands, and the simple Rubble, see the beacon fire of the Spring and Autumn Period. You who love Jingchu culture so much, I believe you will also fall in love with the ancient city background of the Yangtze River in the lobby lounge, enjoy the fragrant coffee, fresh tea, or selected red wine and champagne with a few close friends, accompanied by exquisite snacks, and enjoy the comfort; fall in love with the elegant private room named after the ancient city tower in Pinzhen Chinese Restaurant, the delicious food and wine, and the warm and thoughtful service will definitely make you forget to leave. Thank you again for recommending R&F Wanda Realm Jingzhou Hotel, and look forward to your return to "Jia"! ——R&F Wanda Realm Jingzhou Hotel Customer Service Department
"
Hezihsy
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
58 review
Outstanding
Posted on Feb 19, 2024
We arrived at the hotel late at night because we were in a hurry to catch the highway. The lady at the front desk upgraded us to the executive floor for free. The room was spacious and clean, and the location was convenient. It was next door to Jingzhou Wanda, which was a very comfortable experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are glad that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides high-quality, efficient and considerate international services and a safe stay experience for business travelers and leisure vacationers. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of Wanda Realm Jingzhou
Guest User
Superior Deluxe Double Room
Stayed in Feb 2024
Friends
13 review
Outstanding
Posted on Mar 15, 2024
Very good, worthy of being Wanda, next time I come to Jingzhou, I will choose to live here, it's amazing, great, convenient location, next to the Wanda business district. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wanda Realm Jingzhou. We are glad that you had a pleasant stay. Wanda Realm is a high-end hotel brand that provides high-quality, efficient and considerate international services and a safe stay experience for business travelers and leisure vacationers. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Jingzhou! ——Customer Service Department of Wanda Realm Jingzhou
Boboboboluopai
Superior Deluxe Double Room
Stayed in Feb 2024
Friends
9 review
Posted on Feb 22, 2024
The area around the hotel bathtub was not cleaned. There was still a sticker for the bathtub cover on the wall. The label of the moving night view did not match the actual situation. The breakfast was quite rich and ok. Parking was inconvenient. There were few parking spaces and no charging piles.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for taking the time to share your stay experience with us. We deeply regret the displeasure caused to you. Regarding the room hygiene issue you raised, we will train the relevant departments and make immediate improvements. Regarding the room scenery issue you raised, if you have a chance to stay next time and have a special preference for the room type and orientation, it is recommended that you inform the front desk when you check in, and we will do our best to arrange it for you. Finally, the hotel has above-ground and underground parking lots with sufficient parking spaces. In addition, there are charging piles available near Wanda Plaza. We look forward to your visit again and sincerely thank you for your support and love for Wanda Realm Hotel Jingzhou! ——Customer Service Department of R&F Wanda Realm Hotel Jingzhou
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