Sheraton Jinzhou Hotel Reviews

Nice one , kind people

Excellent hotel across the street from a new Wanda Shopping Mall. It's modern, clean, and friendly. The breakfast is good serving both western and Chinese style food. The coffee is delicious, and the floor managers give excellent service. The front desk is very helpful and friendly. This is our second time to stay there, but it will not be our last. Oh... The bed is very comfortable. I'm not sure I ever turned over the first night we slept there.

What an amazing experience. Customer service is great; the staff speaks English, the breakfast and coffee was great, the room was great, and the hotel was not far from There's Starlight restaurant, the Spicy Chicken and Coconut Latte is amazing. Say hello to the Bell Hop (I forgot his name🤪) he's a great guy.

Enjoyed our staycation! Buffet breakfast is always satisfying!

goodgoodgood

The light switch was broken and the air conditioning regulator was useless and didn't work at all. The room was basically not soundproofed and it was noisy in the morning due to the morning news next to me.

The facilities were very poor, the room smelled bad, and the air conditioner was buzzing. Although the front desk wanted to change my room, I went to several rooms and they were all the same! It's really too bad. Express hotels cannot be of this level! Don’t be fooled by trying to sell dog meat by selling sheep’s head. It’s a scam to deceive consumers.

I just want to see how you guys reply to me. The service in your hotel is ridiculous. It just passed by without saying a word. It’s definitely not helpful if you don’t reply. At least you have a phone number. What the hell?

This time I came to Jinzhou from Sheraton and Hilton, and finally chose Sheraton because it is right opposite Wanda and it is more convenient to eat. However, the Sheraton check-in experience was not very good. Let me summarize the following points: 1. The Sheraton's air conditioning is not provided 24 hours a day, and it does not provide cooling in the middle of the night, making me sleep stuffy and hot. 2. There are many types of breakfast at Sheraton, but the quality is at the same level as Jiji and Hanting, and may not be as good as it. The dishes use very cheap ingredients to save costs, and the taste is average. 3. The room service asked for buckwheat pillows, but they didn’t. A 5-star hotel didn’t even have buckwheat pillows. 4. The cleaning was not clean. When I checked in, there were hair curls on the bed. This is not something that should appear in a hotel of this level. 5. The only highlight is that the swimming pool and fitness center facilities on the 5th floor are pretty good. Summary: The hotels I often stay in on business trips are basically 4-5 star standards. In addition to the better location, the Sheraton in Jinzhou needs to be improved in terms of hardware and software, especially service and breakfast.

It is rare to pass by Jinzhou and choose the only five-star hotel in Jinzhou. Arrived after 6:00 pm, because it was a family of three and was directly upgraded to the executive floor. The room is big enough and the hygiene is good. The service attitude is also very serious and efficient, which is worthy of the Sheraton brand. There are also a few regrets: 1. When taking a bath, I found that there was no bath salt. After inquiry, it was not replenished recently; 2. The ground free parking lot is basically unmanaged and somewhat chaotic; 3. Breakfast is 98 per person, the croissant is very average, other pastry bread is so-so, and the preserved egg and lean meat porridge is relatively thin. In short, the service is very good, and there is room for improvement in hardware support.

The building is modern, the rooms are spacious, bright and comfortable. Enjoy the view from the room. Up to Sheraton standards. Opposite is the shopping mall, shopping and dining is very convenient. The fly in the ointment is that there are many people on tourist holidays, and the experience of breakfast is not good.

At around 2pm on the 29th, I stayed at the Sheraton Jinzhou and booked 2 rooms. The car was parked on the ground. The design of the hotel is very distinctive. It is hollow. Looking from the opposite side, there are golden ears of wheat on the ground. People who are afraid of heights stick to the room all the time. Walking... I found that the carpet under my feet is a wheat-like plant pattern, so beautiful! The rooms are ok, clean and tidy, although there are not many, but the bathroom and toilet are separated by 2 sliding glass doors, and the privacy can also be satisfied. I can't understand the air conditioner settings, but fortunately there is no noise at night and it is neither too hot nor too cold. But the sound insulation is average. When sleeping in the middle of the night, the child next door is crying, which is obvious. Breakfast the next day, 2 plates of food and coffee, less than half eaten, went to get other food, came back with an empty table... Check out is fast and the service is friendly. Didn't go to the pool etc.

Worst five star hotel ever. It's 35 degrees outside in Jinzhou, and the air conditioner in the hotel room seems to be broken. It's 28 degrees indoors during the day. Checked in at 2pm and was told there was no room. I had to wait for half an hour, and I left my mobile phone number, but no one contacted me at 3 o'clock. I turned back again and told that it was packed, but I forgot to notify! I was exposed to the heat outside in vain, there was no remedial measures, and the room was not upgraded, the management was lax, and it didn't look like a star hotel!

The location of the hotel is very good, in the city center, convenient for transportation, accommodation and shopping. The room is clean and tidy, and the service is warm. I stayed for one night yesterday and renewed for another night today. Jinzhou travel experience is very good.