My review. Our recent stay at your Johnson City hotel, was what I would consider tense. Started as we walked in and was required to sign an additional form for group/team events and charging $250 extra if violations took place within the group. With being miles from a large sporting event/events, you are discriminating against a group that I would guess brings you a lot of revenue. With many of the teams choosing your facilities over others, I am guessing we brought in a lot more revenue then the stamp convention you hosted at the same time. Did they sign the same amended contract? Yes kids were in the halls, running around, playing in the back parking lot, but was anything destroyed? Many of your employees sure did act like it. Police called at least 2x. No violence occurred or illegal stuff took place. Again just added to the tension. The person arranging the block of rooms, 16, or better put $10k, got an email saying all the things we did wrong? This appeared to be a blasted email as other teams got the same when we asked how their stay was. By the way, we got a call too as she did not open the email quick enough. Here is what I say, if you want peace and quit, then choose not to be on the list for large sporting events or give blocks of rooms. Not saying let kids tear apart your hotel, but if managers can not handle large events then do one of two things; Only book a percent of your hotel or get better management. Understand you are dealing with a sport that has disposable income. That will spend $400 on a bat and will think nothing of it , and will be 1 of 4 they already have. You have a group of people that travel a lot and will now choose other chains of hotels based on one experience. We are not asking to allow groups to get out of control and cause damage or violence, but to be treated the same as any other patrons and not discriminated against them moment you walk in to the moment we thankfully left.
Outstanding
101 Reviews