Hotels Near Observation tower Jurmala in Jurmala

Bright spacious and clean room. We choose this hotel as we’re arriving late and it’s very close to the airport. Bus stop to go to town is just on front of the hotel. All staff are polite and professional.

A wonderful, hospitality-friendly, super clean hotel near the airport. Thank you to Inge and Laura for the professionalism and high quality hotel services. And even if you are without a restaurant and breakfast - here you will always have tea or morning coffee with biscuits. From hotel to airport and center there is 22 bus, you can pay for the trip with a bank card. There is a huge parking for the car at pleasant prices. I recommend to everyone, you will be at the hotel as at home!

The hotel is very close to the airport, but I was picked up by a taxi for the first time. The hotel is really good value for money. It is a very good hotel. The breakfast is also good and worth the price. The service staff is also quite enthusiastic and their English is OK. I don't want to feel that some hotels are very crappy.

The room is large and clean. The lighting in the room is beautiful. The bed and bathroom are very comfortable. The front desk clerk was very enthusiastic and helped me exchange change. The hotel is very close to the Danube River. There is a taxi fare of 10 euros from the airport. Of course, the hotel can also call a taxi to the airport for me.

The breakfast is very good. Just by the river, I went out and the bridge was a very nice old town. It was very suitable for the photo on the shore. The room was not too big but the bed was very comfortable. The weather was too cold.

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

We had great time at the hotel, while celebrating my husband's birthday betwen two of us. The staff is professional and friendly. The room had a great view, it was warm and smelled good. The only thing that was not exactly to our taste, was the softness of the bed, while we of course understand it is a matter of subjective taste. Was also great to have a small water boiler in the room for making morning coffee. The dinner was excellent and the breakfast lavish. Thank you!

The location is accessible to everything. Walking distance to all the tourist spots in Riga. The service and staff were all amazing! Breakfast was also good tho i would have preferred to have different choices every day. Room was also really nice and super clean! Would love to stay there again. Would also be nice for one staff to check the room before the guest officially checks out. So you can check if there are some things left behind. Apparently, i left my charger in the room and there was no more way to get it back. Good thing it’s not that important. Other than that, everything was superb!

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

It's close to the bus station, but it was difficult to move around with a suitcase because you have to go through an underground passage with stairs. There are also several steps before you reach the elevator inside the hotel. The room was only cleaned by making the futon and replacing some of the towels, but the floor and bathroom were left untouched. I was surprised when they came in when I was in my room at around 9am. Water costs 5 euros.