The Westin Nanea Ocean Villas, Ka'Anapali

Very well kept property. Our apartment was spectacular. Would stay here again.

Excellent resort! We stayed a full week, it was amazing, so quiet and peaceful. Great service. We grilled every night. A short walk to Duke's. Concierge was very helpful. Wonderful gym. Great pool and hot tub. The best! My husband snorkeled right in from of the resort and saw beautiful fish.

This was a great property I stayed at. I loved everything about it. There was lots of food. Lots of great service. The rooms were very clean. I would say that they are not very clear on smoking policies as one paper said we were allowed to smoke in a certain area and the other said we didn’t.

This hotel is ok ! The pool and the beach are the only good thing. Everything else is very disappointing!!!!! The staff at the front desk was very rude . Never coming back .

Nice location pool area good for kids not suitable for swimming laps. But you could walk over to sister resort to use their pools.

Woken up by a COCKROACH crawling ON MY ARM while I was sleeping in the not-so-Heavenly bed. Had seen a few roaches in the kitchen and on the patio previously, but it's Hawaii and they are there. But in my bed? Yeah no. Husband tried to kill it and broke is glasses in the ensuing 2am chaos. This all had to do with housekeeping refusing to provide the daily service that our room rate was suppose to include (according to front desk). Asked to speak with resort manager twice and, to date (we are home now) zero communication. Asked concierge for contact info and they claimed not to know how to contact management.

Our family had a wonderful visit and will be back again!! The staff was wonderful, beach beautiful (snorkeling and swimming), turtles and whales were seen daily! The villas were perfect for eating breakfast/lunch in or at the pool. It checked all my boxes and would highly recommend staying here! Not too big and not too small!!

I’m an owner at this property and have to say, money is better spent elsewhere. When you’re an owner, they don’t offer housekeeping every day. The restaurant on the Nanea property is a little bizarre in food choices, and last we were there I n July 2023, wasn’t even open for dinner. The only food option was the pool bar. And next door at the Westin Kaanapali, Pulehu had been closed since Covid, and no idea why they haven’t reopened it yet. Kids club is closed, and aside from pool dining areas, the food truck at the beach is open, but it’s walk up only, and good luck getting a table without long wait. All in all, a stressful vacation when you’re looking to unwind and feel pampered with great customer service. If you DO visit any pool at either property, good luck getting the servers attention. We’re literally there to spend money, and it’s like they don’t care. You’d think they have lots of staff to cater to your whims while at the pool, but nope. You have to hunt them down. All in all, I wouldn’t come here if not for the ownership we were duped in to, and the resale rules are so aggregious, I feel stuck. So we go, and I’m going again in June, but every time we go, we usually leave saying “let’s just give away our rooms and go stay somewhere else next time.” I won’t let it go to waste so here we go again, but for a seasoned traveler, who enjoys a little bit of splurge when taking my family to Hawaii, this isn’t it….