Navigator809214
July 1, 2021
I stayed for one night with breakfast and dinner. There is a shopping street about a 5-minute walk away, but there are only a few local restaurants, so I was right to choose the two-meal plan. My first impression of the inn was that it was a high-class inn in the mountains, with a building and interior that blended in with nature, and the a**osphere was very nice. The room I stayed in was a standard 10-tatami Japanese-style room, which was spacious enough and had basic facilities and amenities, so it was pretty good. The disappointing points were: ・Wi-Fi is only available in the lobby and lounge, not in the rooms. ・The air conditioner cannot be adjusted to the temperature, and only blows low, medium, and high. ・The slippers provided for footwear in the building were very cheap, and did not match the a**osphere of the building or the sandals that go with the yukata. ・There was not much soundproofing. Late June was the time when frogs were croaking at night, and it was very noisy from late night to dawn (although this may vary from person to person), so I couldn't sleep well. I didn't notice any noise outside the door or from the next room. There are two baths, a large one and a small one, and they also have a sauna, a jacuzzi, and an open-air bath, so I was able to fully enjoy the hot springs. The disappointing points are: ・Facial cleanser is not provided. ・There is no clock in the bathroom, so you have to go to the changing room every time you want to check the time, which is inconvenient. ・There is no water dispenser in the changing room (large bath). Since there is a sauna, I wish they had placed one near the bathroom to prevent dehydration. ・The washing area is like a normal work desk, which is inconvenient (large bath). The stand and faucet for the washbasin are at desk height, so when you sit on a chair and pour hot water from the washbasin, it drips from the stand onto your knees, so in the end, you stand up and use it like you would a shower. The small bath was a normal washing area. Dinner was a well-balanced meal of vegetables, fish, and meat, and was generally satisfying. The menu was not standard Japanese food such as tempura and sashimi, but creative Japanese cuisine with a lot of thought. The tokoroten was served with passion fruit, and the sauteed white fish was served with gorgonzola cheese sauce, which I think is a seasoning that women will like. People may have different tastes. The only disappointing thing was that local luxury ingredients such as blackthroat seaperch had to be ordered at an additional cost, and I wish they had included at least one item on the basic menu. Breakfast was Japanese food made with ingredients from Ishikawa Prefecture. Both the content and quantity were satisfactory. The only disappointing thing was that I wanted to warm up the dried fish on the table like in soup. The fitness gym and pool were only available for a short time, with a reservation system of one hour due to the COVID-19 pandemic, but we were able to have them exclusively for a short time, which was very much appreciated. Both were small in size, but the gym had several cardio and training machines, which was enough for light exercise. The pool had a walking pool and a carbonated spring, and with a bamboo forest stretching out in front of us, we were able to relax on deck chairs. The only disappointing thing was that there was no clock in the pool, so we had to go to the changing room to check it, which was inconvenient. Other things: Check-in and check-out are from 15:00 to 10:00. Dinner and breakfast are by reservation, so if you want to use the gym and pool and enjoy the hot springs, you are pressed for time and can't relax. It might be nice to have an accommodation plan that allows you to choose your stay time, such as early check-in or late check-out. The lounge had a nice free drink service. I used it after a bath. The Four Seasons Corridor was wet from the rain and dirty with mud when I passed through it. Also, it would have been nice if the walkway had been cleaned up, as it was dangerous to slip on slippers when wet from the rain. The free shuttle bus is by reservation and runs round trip from Kaga Onsen Station, but it only picks up in the afternoon and drops off in the morning, so I wish they would provide a shuttle service throughout the day. I felt that there was a difference in the attitude of the veteran and young staff. The veteran staff were efficient at both the front desk and the restaurant, which left a good impression. As mentioned above, I was generally satisfied with the experience, but the lack of basic services and attention to detail that would be expected at a hotel of this class caused stress for me, which lowered my satisfaction level. Overall, I wish they would put in a bit more effort.
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