Kouros Palace

Poor welcome and services The beach room and swimming pool are nice Breakfast ok

I have come back from a weeks stay at Kouros Palace just last week. A lovely stay with the family. The Hotel is a medium sized complex with rooms in 1 and 2 floor apartment blocks. 2 clean and well maintained pools. 1 small toddlers pool. There is no issue in getting a sun lounger at either pool. The hotel boasts a nice private beach just a short 5 min walk from the hotel. You can again get a sun lounger there and either get drinks served to you or get drinks snacks or lunch at the nearby beach bar. As we were a party of 3 we had a room with double bed and a single sofa bed. The room size was sufficient and bathroom was also quite spacious. The room we were allocated was perfectly close by to the main pool and the main hotel building. The hotel boasts 1 main restaurant and 1 main bar. There is an entertainment schedule through the week and evening events. Staff are very friendly and upbeat and really helped to make you feel welcome and included. A special shout out to Arran who can be seen driving guests around the hotel to the rooms to the beach. In the golf buggy. Also to Dimitris the main restaurant manager who was ever so patient and helpful to my parents on understanding the dishes on the menu or when they couldn't find something. The food was great. Always served hot and a great variety to suit all tastes. This was my biggest worry would my dad like the food. This holiday was my treat for my parents who haven't holidayed much in Europe. (More long haul) First time for all of us in Kos and we all enjoyed our stay. Especially my parents. The guest clientele is majority German, or couples, and families. All were fairly friendly and polite. The hotel is deemed as a 5 star and I would say its more 4 plus. But that doesn't take away from my recommendation that this is a great place. There's always room for improvement. The decor in the rooms could be updated a bit. The cleaning service is warned to be every other day but we had cleaning near each day of of different things. We had replacement towels so may times we had 9 towels at 1 point. But only on the 5th day were the sheets changed but the beds were made twice before. It was just a bit confusing what to expect the housekeeping to have done on their visit. The activity schedule is ok and provided by 2 entertainment staff that it includes yoga, and aqua fit/zumba and archery. Its just not well promoted where on the complex those activities happen. So I missed yoga sessions the first 2 days. That said both Riggs and Annecia were lovely and fun and really try to bring people together. The bar is well served by Aris but probably needs another well experienced barman to support on evenings as queue can build up if hes on a break. Also I would recommend they replace the kiwi cocktail off the menu for a mai tai instead. There is a roof top bar and a la carte restaurant but this did not seem to be included in the All inclusive package. I thought there was supposed to be the option to go book in to

Lovely relaxing hotel. Very quiet and chilled. Friendly and helpful staff. Close to the airport. Everywhere was clean and tidy. Two pool areas which are lovely and no racing to get a sun bed. The beach is a very short walk away. Aaron has been mentioned in many posts and he is a great guy, always happy and taking everyone on his buggy around the place. All of the staff were helpful and friendly.

Great hotel in a fab location. Staff friendly. Good entertainment. Loved our 2 bedroomed family room with private pool. Great sandy beach and warm sea. Food was average for all inclusive. 20/30 minute walk along the beach to Mastichari. Woukd definitely return.