Hotels Near Osman Hassan Frozen Food Sdn Bhd (Nilai) in Nilai

Stay for 2D 1N with my mom as we need to pick up my dad at the airport. The receptionist is kind and the check in process is going smoothly. The room is okay for two people to stay , nothing to complain about. There is cafe kaca and kofi , the food is quite good. Overall recommended for you guys to stay overnight while waiting for your flight. It takes 20 minutes to go to the airport .

good hotel 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

Very good sleep and rest before my flight! The staffs are really helpful and attentive, especially the girl at the reception, who gave a warm and friendly welcome :) Good cleanliness! Good location and shuttles for the airport. Definitely recommend!

I recently stayed at the hotel and my experience was great. I appreciated the early check-in, which was two hours before the usual time, a very nice gesture indeed. The location is highly convenient for those heading to Malaysia airport, with a free shuttle service available. However, it may not be ideal for those looking to explore Kuala Lumpur’s city center due to its far distance. The buffet spread was delicious and varied, adding to the overall experience. While there is no covered parking, free parking is provided for staying guests. Normal guests parking is at a flat rate of RM10 if im not mistaken. My room was well-equipped with all basic necessities, and I appreciated the hotel’s commitment to environmental sustainability, with no single-use plastics and mostly recyclable items. However, my room had a minor issue with a loose toilet pipe, which caused some leakage. Despite this, my overall stay was comfortable.

We check in this hotel on 16/9/2022 for 1 night for wedding event nearby. It was a late check in due to traffic jam from Johor. The hotel look grant from outside. The room was quite spacious. Before check in, we already call the reception to inform that we have an handicap driver who need a parking lot near to the lobby. For your info, their parking lot is located on the opposite building, multi-storey which is inconvenience for us. The receiption do give us approval to park outdoor. But when we reach the hotel, the security did not allow us to park. Even tho we did told him that we already got the approval. We have to go to the reception again, show them the prove, then the security let us park. But from the security movement and the way he look at us as if we making a crime. So terrible. It was raining day on that day, but was disappointed as no one from the hotel staff assist us with our luggages and things. Enter the room, when we wanted to use the toilet urgently, towel bowl was stained and cannot flush off. Called the room service, technician took about 20-30mins to repair. 4G internet and wifi access was very slow. In the evening, and during check out the next day, the same security kept looking at us and our vehicle. I understand that they are doing their job but please know that we didn't park there illegally. On the day of check-out, we called the reception to check whether can we request for late check-out, but instead of getting a late check-out, reception make us to check-out earlier which is before 12(the standard timing of checking out) If you are looking for a spacious room and decent area, you can come over to this hotel but if you are looking for overall good service and convenient, don't visit this hotel. You will disappoint yourself, just like i do.

Our experience started out fine, we were given cookies at the reception by a very friendly receptionist. The property is huge but dated. Walking from reception to our room (in another adjacent building) is ok but there is no shaded walkways, it’s all open air and subject to the elements. The room itself is average, we had booked two rooms facing the lake. The cleanliness however is appalling. We found a dead cockroach under the bed, the toilets were clean but because it’s all black tiles, you can’t really see the dirt unless you look closely; the shower doors weren’t properly cleaned, there is moss and old, icky dirt stuck at the corners. Water pressure to the bidet is low, which basically makes it pointless to have. There’s food flies lounging around the room, possibly from food that was consumed by the previous guest. We had ordered room service 3 times in total. The first time was great, they brought the food within 30 minutes, charged it to our room. The food quality however was subpar. The char kuey teow was soggy and tasted like ginger, which isn’t how it’s normally supposed to be prepared! If your chef is gonna make changes to classic local recipes, make sure it’s taste-tested by others and please CLEARLY state that this is an adaptation of a local classic so the guest can expect it to be different. The 2nd time was an annoyance, not only was the food late but they told us to pay immediately for it! Apparently the wait staff was told we had not paid a deposit for the room but in fact we had paid a deposit to cover our entire 2 night stay for two rooms! But being cooperative guests, we decided not to make a fuss and paid immediately. 3rd room service, no questions about payment. Talk about inconsistent service! Also, we were told to leave our food trays from the room service outside the room but they didn’t clean it up the next day resulting in food flies buzzing around. The breakfast was ok on the first day, but the 2nd day, it was downright horrible. Scrambled eggs were soggy, bacon and sausages was boiled and not fried, again, if you’re gonna offer a healthy alternative to everyday norm, please state it clearly somewhere! Freshly baked bread wasn’t fresh either, tasted at least a day old. Lastly, the pool isn’t cleaned regularly, not what you’d expect from something with a “Hilton” brand in it. The kids pool had dark tiles in it and so you can’t easily see dirt in the water but there were small leaves and other icky stuff floating about if you looked closely.

I’ve stayed here previously and it was very good but this time the experience was not so good. I was welcomed to an unpleasant smelling room, the bathroom wasn’t very clean, the fridge had condensation which left a small puddle on the floor, the WiFi did not work in the room and to top it off the key card stopped working and maintenance had to be called to let me in the room after a tiring day. So overall a very unpleasant stay this time.

Really enjoyed my stay in Bangi Resort! The receptionist let me to check in early and check out tad bit late and I can’t thank enough for that. They also upgraded my room with amazing golf course view. I booked this resort because I just wanted to clear my mind and it was sensational. I did not have to go out of the resort to kill my time. Plenty of restaurants inside, managed to dine in at De’wan and myburgerlab during my stay. The in room dining also served really good food! I also enjoyed my time at the gym and to my surprise, guest can have access to the wet sauna, dry sauna and jacuzzi! I think not many guests are aware of it and I had the place all to myself despite during my trip was during a peak period (public holiday & school holiday). The cons, they required RM250 deposit and can only be paid by cash or credit card. They did not accept debit card and I had to take Grab to the nearest mall and cost me RM12 just to withdraw my money. Quite troublesome! The breakfast was below par honestly, not much of a selection compared to other 4-5 stars hotel and taste wise was below average. The only thing I enjoyed is their congee with youtiao. The in room dining charge RM10 for delivery which I dont think it makes any sense just for them to use the lift from the first floor and deliver it to my room. First time I go to a hotel that charge delivery fee for in room dining. They have like a farm tour or something but I didnt get any explanation of it during my check in. When I came to know about it, they told me that the tour only operates on Saturday evening and when I asked about that, the group just left for the trip. Quite a bummer because they didnt offered me this trip during my check in and I didnt get a chance to experience the activities in their farm. Lastly, I wish they would provide bathrobe in the room and everything else was great! The receptionist named Khairunnisa deserved a raise for providing me excellent service. Thank you!

Great stay! We had family dinner and booked 8 rooms! The front desk was so helpful and trying to get all the rooms nearer and same blocks The deluxe room is huge and the superior room is perfect! The dinner pic mr Ameerul is very responsible person as well as helpful! We had a great time and awesome dinner. We enjoyed the live band so much Overall it’s a perfect place to stay! Will definitely come again 👌

friendly and good staff.. nice and affordable.. suitable for family and solo traveler. but television on this hotel just have only 1 channel.. unlucky about that.. if have plenty of channel. will get star better from costumer. if u are with family better get room with window. nice view