Mama's Family Guesthouse

For that kind of money, you shouldn’t expect anything very good, of course. The bathroom smells, there are not enough hooks for clothes and shelves for washing supplies. The shower head holder is broken. There is no mirror in the room, only in the bathroom. The lights above the beds do not work. Greater audibility. There is access to the swimming pool of a neighboring hotel. Free parking. The beds are comfortable. Bed linen and towels are clean

Reservation made for 5 nights in this guest house Perfect check in. We go to bed (2 adults and two children) Around midnight, a member of the hotel team opens our door to install guests. Being woken up like this is uncommon to say the least… but it’s a mistake and it can happen. 20 minutes later, it starts again with another member of the team. That's a lot... We decide to go down to ask for explanations. We open the door to our room and we see that the keys which were used by the members of the team had been left on our door on the outside! Now everyone can come into our room while we sleep there! We take the keys back to reception and express our dissatisfaction. Fearing that it would start again, we decided to go back down to get the keys to have them with us. They were left on the reception counter and there was no one at reception!! We take them, but anyone else could have taken them. The next day, we were accused of trying not to pay!! It’s true that for $13, we were looking for a bargain! In short, they make mistakes when assigning rooms, enter the room twice in the middle of the night, leave the keys on our door and then at the reception without supervision and no excuses.