To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(445)
Positive reviews(439)
Reviews with photos/video(129)
Large rooms(44)
Great swimming pool(44)
Convenient for shopping(39)
Near shopping area(35)
Tasty food(20)
Perfect for kids(12)
Luxurious(10)
Delicious buffet(8)
Negative reviews(6)
Alex Hou 侯永強
Classic King Room
Stayed in Aug 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 16, 2024
We are come from Taipei ! We think the hotel is the best hotel in Kaohsiung !
See you soon !
HUGH HAN HERMAN
Family Quadruple Room
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 8, 2024
Great view, good location and next to a mall (e-sky mall) with supermarket and food court. Concierge and house keeping staff were the most helpful and friendly. They always had a smile, polite, and eager to help. The worst was executive lounge and front desk, borderline being rude. Their lounge (11/f) collected a birthday cake cutting fee (NT$500), even when we are hotel guest. Front desk reminded me several times of extra charge if late check out. The lobby cafe don’t know what is flat white and had no intention to find out what it is. I reckon their business is too good and don’t care about hospitality.
Guest User
Classic King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Anonymous User
Classic Room with Two Double beds
Stayed in Apr 2024
Family
12 review
4.2/5
Very Good
Posted on May 3, 2024
Spa pool is very nice . The room is very clean and big.
Tan
Family Quadruple Room
Stayed in Jul 2024
Family
7 review
4.5/5
Great
Posted on Aug 27, 2024
great swimming pool and spa facilities, love the long service hours , we can enjoy the spa after dinner and at the end of the day.
Philip Cheung
Classic King Room
Stayed in Nov 2024
Couples
22 review
4.7/5
Amazing
Posted on Dec 13, 2024
Very good service, good location, close to subway station.
Talemdar
Classic Room with Two Double beds
Stayed in Jun 2024
Family
6 review
4.0/5
Very Good
Posted on Jul 8, 2024
Its a nice hotel with good size rooms.
All good except they are charging breakfast fee for kids while most of the hotels are offering it for free.
Guest User
Family Quadruple Room
Stayed in Apr 2024
Family
10 review
3.5/5
Posted on May 27, 2024
The light of restroom can’t turn off. Can’t sleep well that night. Although hotel offers another room but kids are sleeping. No help for the situation while 11:00pm. The sensor of toilet is also have problems. Sometimes can’t flush it. Not satisfied about this stay. Its 5 star hotel should not have this issue.
Jellybeanz
Classic Room with Two Double beds
Stayed in Sep 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The best part of the hotel by far is the 9 heated pools with a creative array of very powerful water jets and bubbles. And steam and sauna rooms. (Also a pool and gym w free group classes but didn’t bother) a dream!! Soaked in the pools for 2h a day. The hotel is connected to a mall and a 10min walk to the red line mrt. Rooms are large and new. Hands down favorite part of my kaohsiung stay. Highly recommend.
Guest User
Classic Room with Two Double beds
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The service is great! Concierge is really helpful when you ask them questions or requests. Facility is really good, especially the spa and jacuzzi! The location is incredibly convenient when the shopping mall is located in 2-7th floor. I had the best breakfast this morning.
Janice
Classic Room with Two Double beds
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Very good hotel. The spa is a must try!
大瑞
Classic King Room
Stayed in Sep 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 25, 2024
Hotel is good to stay and breakfast is fine
Guest User
Classic Room with Two Double beds
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 8, 2024
We had a wonderful stay. The staff is highly professional and kind. Perfect location and perfect for families.
MR WONG
Executive Deluxe Room with Two Double beds
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 19, 2023
clean and tidy hotel with good service. accessible locations to many nice sigh-seeing spots with subway or taxi.
Kanchongspider
Classic Room with Two Double beds
Stayed in Nov 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Feb 4, 2024
Location is off. Not near to mrt . But staffs are friendly and breakfast buffets good.