Guest User
September 18, 2022
This was my first time in Karuizawa. We've been to most of the tourist spots in the Tokyo metropolitan area, and my family loves visiting hot springs and hotels, so I think we go there often. My children are still in elementary school, so we don't often get to stay in luxury hotels. What I'm looking forward to is the facilities and the food. I always stay overnight on a whim, so dinner is usually a buffet. This time, it was a long weekend, but it was typhoon season, so I thought it would be quiet, but as expected of Karuizawa, the outlet was very crowded. But does an outlet of this size charge parking fees? (It's free if you use it) And there's a traffic jam because of the gate. There are not enough staff in the food court, probably because the staff has been reduced due to COVID. There are a lot of problems everywhere. And the hotel. I booked it because I liked the appearance and whether it had a pool, but I was surprised when I called in advance. Since there are four of us with two children, I assumed that we would have an extra bed or a sofa bed, and we would like to use the room spaciously, so we only need one additional bed. When I contacted them, they said that they would make the bed for us, so we could do it freely. We paid the elementary school student's fee and paid 90,000 yen for one night for four people with breakfast! I was surprised that we had to make the bed. And the bath mat in the bathroom was pretty messy. The thing that surprised me the most was the disposable chopsticks. They said that it was crowded and we couldn't make a reservation for dinner, so we had no choice but to take it out. There is takeout in the hotel, but the check-in time is 3:00 p.m. and the deadline is 4:00 p.m. For some reason, we couldn't make it in time and took the takeout outside, but there were no chopsticks, so we went to the front desk, but even though it was evening, the front desk was already gone. When I asked the staff who answered the intercom if they had chopsticks, they told me to buy them at the convenience store. I bought disposable chopsticks for 110 yen from an unfriendly old lady. I've stayed at many hotels and inns, but most of them deliver chopsticks to your room, but this is the first time I've ever gone to the convenience store to buy them. This is the first time I've had my bed made outside of a cottage, and above all, this service for this price. It's a first-time experience. This has never happened in a business hotel or a first-class hotel. If they're short on staff and can't keep up, and they don't have money, there's nothing you can do. My impression of Karuizawa is that even though it is a tourist destination, and a very popular one at that, it is unnecessarily far away and unnecessarily expensive. There are plenty of other places with similar fun and nature. I recommend it to people who enjoy the status of being a purveyor to the Imperial Family and who enjoy spending money unnecessarily.
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