Basera Boutique Hotel

Room very clean

Service service service - what an amazing find. From the moment you arrive, the gentleman whom opens your car door with a salute and a smile and bringing your luggage in to the warm reception from the desk staff immediately making you feel welcome and what a sense of relief as you know your reservation was the right move. Each time I left my room And encountered any staff it was with a smile. Staff was over the top helpful with everyone making sure that whomever was asking a question of where to go or how to get there. Harendra on our first morning even drove us personally to the Garden of Dreams (I believe that’s what it was called) and showed us here to go shopping- sightseeing for the day. Upon our return to the hotel we were agin greeted with genuine enthusiasm and all asked how our day was. There was some people whom booked a flight to Everest and the company whom they booked with had cancelled on them. Harendra was immediately involved and on the phone trying to find another touring company for the upset couple. In fact they always were quick to jump on their phones to arrange anything you wanted from taxis to money exchange to genuine concern for how your holiday was going. The rooms Were nice and clean and comfortable again when you book something from 11,000 km away you just don’t know what your in for but I assure you that you will be in good hands. We went to Langtang trek for 9 days and came back to this hotel again, we arrived late in the evening and wanted a massage and they made it happen even though the spa was closing in 5 minutes. I know I am missing many more points in this but what I do know is- I will be back here one day. I promise you that this wonderful staff made my trip to Nepal so much better. I have much love for them and their kindness.