Canale Hotel & Suites

One of the best holidays ever, we could not fault anything ,the service was impeccable , the food fabulous, and the rooms were cleaned to a very high standard daily , if you want 5 star + this is the place for you from the doorman , Martine on reception with her wealth of knowledge of the area , and places to go, to Christina our morning waitress so helpful nothing was to much , we will definitely be back , we ate at it’s sister hotel 100 yds away the Casaly Hotel the service by Alexander and his team was extremely professional, and the food locally sourced , and cooked with a Greek twist was to die for . We met the owner Spiros , who showed us around the recently opened Hotel , it has a gym , sauna , Himalayna salt room ,hydra pool , and spa facilities that Deb took advantage of and was very impressed again . Spiros expects very high standards from his staff and they do not let him down .The layout of both hotels is luxurious and a great place to chill out, as you can tell it does not get any better then this .

We spent five days at the Canale in Argostoli and the hotel room was lovely, with many amenities. The staff were wonderful, very solicitous of our needs and we felt they genuinely liked us and were interested in us. They helped us rent a car, find a piano in the town, and find a pharmacy when we needed one. We had another friend who was staying at a nearby hotel and they made him feel very welcome.

On arrival we discovered that our balcony overlooked a construction project which continued work all day every day of our stay. The noise, the fumes, the dust and the total lack of privacy made our balcony unusable. Obviously this work is beyond the control of Canale but, given the impact, we believe that in good faith they should have warned us in advance so that we could at least consider our options. The internet connectivity was so poor that we joked that the hotel was jamming it to prevent us posting a review. It dropped the connection every few minutes so we set up a 5G hotspot and ran our devices off that. Fortunately, we have unlimited mobile data roaming but not all guests will be so fortunate. My wife, whose admittedly pre-existing respiratory condition was exacerbated by the dust and fumes from the construction, asked for help in locating a doctor. You know, that “concierge service” they advertise? Well, they sent her across town on a wild goose chase to a medical centre that was not and never had been open before 6pm in the afternoon. All of the above we bore with a good grace and nary a comment. At 7:40pm one evening my wife, not feeling well enough to go out to dinner, rang to order room service (available until 8pm according to the flyer in the room). Canale, despite knowing from the previous episode that she was unwell, told her that she was too late, that the simple items requested (dips and a cheese plate) were impossible and that she should go into town if she was hungry. Bullied into submission, she resigned herself to going to bed hungry. Then I got on the phone, my fund of goodwill totally exhausted. Five phone calls and a hour later the “impossible” items were delivered. Canale appeared to think that we should be grateful for this. To us, though, it simply demonstrated the arbitrary and unnecessary nature of the initial refusal. We checked out first thing the next morning never to return whilst current management remains. Two stars. One for the excellent quality and service of the breakfasts and one for extraordinary cleanliness of the room.

Very attentive and helpful staff at a beautiful chic hotel. You couldn't expect a better service from any of the most expensive 5 star hotels in the world. The rooms were spotlessly clean and everything was to the highest standard possible.

Very classy & comfortable hotel with brilliant service & great attention to detail. Also an excellent location. Highly recommended.

We have travelled to lovely resorts. This hotel has the design and sophistication of the best hotels. But what makes it so wonderful and memorable is the staff and the level of service they provide. Nothing is too much for the staff restaurant recommendations, planning your excursions, car rental and your personnel comfort We would love to thank all the staff. A special mention for Alexandra and Evo Will be back.

This was a perfect stay. The property is pristine and the staff beyond accomodating. They organised cars, taxi, restaurants and with great humour and a calm that was beguiling. The room and all of the hotel were spotlessly clean and beautifully appointed. We could want for no more. The breakfast was fantastic and all home made by a member of staffs mum. Walkable to everywhere in town for drinks and food. We would not stay anywhere else. It is a perfect oasis of calm and good taste. The best feature were the staff and team at the hotel. They were beyond wonderful.

We were impressed by customer service provided at this hotel . It’s more then 6 stars. They go above and beyond . It’s modern , clean and conveniently located with everything you would need . Very delicious breakfast . Highly recommend it and would stay again . Thank you !

The staff makes this amazing place even better. No detail is too small for this hotel. We stayed a few nights, wished I could stay longer.