Guest User
September 19, 2023
There is practically nothing good in this hotel, you can’t even call it a hotel, a boarding house and nothing more. Let's start in order. I chose a hotel for my parents, it was their first time in Turkey and they didn’t want a noisy hotel with parties, etc. We looked at the ratings and price and chose this one. There was disappointment from the very first minute of arrival - we agreed on one price, called personally several times. Upon arrival, the man at the reception with a malicious smile began to name a completely different price. The argument is stupid - I don’t remember such a conversation and we bought a dollar cheaper, so the exchange rate is different. An interesting situation, how the course changed in 1 evening. Well, okay, we overpaid, because we didn’t even want to run around and look for something else in the heat. The second thing that surprised me was that the hotel description says “all inclusive”, but in fact the Internet is paid - 1 euro per day, and it is very weak and always falls off. What else struck me was the paid rental of beach towels - 3 euros per week. I personally have been working in hotels in Turkey for 6 years and this is the first time I have seen such nonsense. This is despite the fact that you will have this weekly towel all week and no one is going to change it. Next on cleaning. The stated cleaning is daily, but if you sleep in your room in the morning and they come in and see you there, they will simply leave and come back the next day, or at best, they will take out the trash in the evening. And if you contact the reception and remind about this, they will answer that your room was not in the plans for today. And here there is also an inconsistency, since if cleaning is done daily, then accordingly all the rooms should be included in the plans. By numbers - the biggest problem with technology. The air conditioner does not work at all and does not cool the room; when checking into the room, I had to immediately go and ask for a technician, since the room was simply rude. There are a lot of stains and rust in the bathroom, which is not very pleasant. There is a small refrigerator for the mini bar, it is replenished every other day, but the problem is that it is not cold at all. The food is absolutely not tasty and there is no variety. In 9 days, 3 times they gave me something similar to fried chicken, but mostly everything was barely warm and tasteless. Standard drinks, tea and coffee, juices, water. There is a bar, mostly beer and wine, don't expect much variety. Beach. It is located very far from the hotel, without a transfer you will walk for a very long time. The transfer runs on schedule, there is a long break at lunchtime, they only pick you up from the beach for lunch. If you want to go to the beach for lunch, just walk for half an hour. And the last thing I want to say is the disgusting attitude of the reception and complete frostiness in response to any problems. They never decide anything. If you need help unloading your suitcases, then don’t even think about asking, there is only one answer - I work at the reception, I don’t do that and we don’t have a porter either. So I don't recommend this hotel to anyone. Unless you choose it just for an overnight stay. And the price is not worth it at all. You can find a better place to spend the night.
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