"I really loved the food! Hats off to the chef! We were only able to check in at 2 PM, just as promised, even though we arrived at 6 AM. But then again, no one promised an earlier check-in. On the bright side, they sent us straight to breakfast. Good job! We stayed in the new building, room 7, on the first floor. It would probably be better to stay on a higher floor. There weren't many towel holders in the bathroom, but that's a minor detail. I wish the hotel were a bit more tolerant of cats... The bars are excellent! Plenty of alcohol and cocktails for everyone, and you don't have to wait long. Overall, everything was fine!"

"Convenient location, next to the sea (quiet street). The staff is excellent, very friendly."

"Everything was great."

"I’ve stayed at this hotel 6th time, and there is a reason I keep coming back. From my very first stay, I have always felt genuinely welcome here. There is something special about arriving at a hotel and immediately feeling that people are truly happy to have you there. When I return and the staff remember and recognize me, it makes the experience even more personal. The staff are incredibly warm, friendly and attentive. You never feel like just another room number or another tourist who will disappear in a few days. A special mention goes to the animation team. They bring so much energy and life to the hotel and make it very easy to relax, have fun and meet people. At the same time, there is never any pressure : you can participate as much or as little as you want. I travelled alone, and this is also something very important for me to mention: I felt completely safe and comfortable throughout my entire stay. As a woman travelling alone, that feeling is priceless. I could simply relax and enjoy my holiday without worrying about anything. I stayed in Annex building (I always choose to stay here, as it is more silent) it is 1min walking from Main building. Rooms here are fully renovated, nice and clean. Hotel has three pools (count In both buildings), own beach with plenty of sunbeds, SPA zone and bars. Thank you to everyone who makes me feel so welcome every time. See you again!"

"Disappointing Service at a Hotel with Great Potential We stayed at this hotel for 5 nights in mid-April and had high hopes based on its location and offerings. Unfortunately, while the setting is beautiful and some aspects were enjoyable, the overall experience fell far short of expectations—particularly in terms of service. Pros: Stunning View: The sea view from our room was absolutely breathtaking. Beachfront Location: The hotel’s beachfront deck was lovely and unique. Charming Grounds: The flowers and landscaping around the property were delightful. Enjoyable Wellness Activities: We really liked the yoga and pilates classes. Birthday Touch: A thoughtful cake and bottle of wine were sent to our room for birthdays, which we appreciated. Cabana Experience: The £90 cabana rental included champagne, a fruit platter, nuts, crisps, and a minibar (same selection as in-room). It was a relaxing experience overall, though not without issues. Desserts: The dessert selection was consistently good. Food Quality: The buffet meals were decent, but there was not much variety from day to day. Cons: Service: This was the most disappointing aspect. The waitstaff came across as disinterested and untrained. At no point were we proactively approached for drink orders in the bar or restaurant areas—something unheard of in a five-star resort, especially in Turkey. It often felt like the staff were avoiding interaction altogether. Slow & Limited Drinks: When we did manage to place an order, service was slow. The all-inclusive drinks menu was underwhelming—only local alcohols were included, with a very limited cocktail and mocktail selection. Most mocktails were just mixed juices, lacking creativity and flair seen in similar resorts. Inconsistent Cabana Service: The “exclusive waiter” promised with the cabana booking was not very responsive, despite us being the only guests using the service that day. Unequal Guest Treatment: It was frustrating to see guests who hadn’t paid for the cabanas freely using them, while we were immediately told off (and quite rudely) when we were just having a look before deciding whether to book. Lack of Entertainment: One of the key reasons we chose this hotel was the advertised party and entertainment scene, but no events were held during our stay. The only live music offered was the same performer each evening. While we understand it was low season, this should have been made clearer at the time of booking. Unwelcoming Gym Rules: My brother was not allowed to use the gym because he forgot his trainers. While we understand the hygiene policy, the enforcement felt unnecessarily strict and inflexible. Unexpected Tennis Focus: During our stay, there was a tennis tournament taking place. The teens involved were mostly well-behaved, but it gave the impression that this is more of a tennis-focused resort, which wasn’t mentioned when we booked. Overall: This hotel has a lot of potential—its location, facilities, and some small touches were lovely. However, the consistently poor service and lack of attention to guest experience were extremely disappointing and more in line with a 2-star property. We would not return and unfortunately cannot recommend it to others unless significant changes are made to staff training and guest service standards."

"The location is really great - central, close to beach and shopping street. The stuff is extremely nice and helpful! Breakfasts were pretty simple, but always very tasty, fresh and good. Room was clean, air conditioning system worked fine! In general, I can highly recommend this hotel! I Will definitely come back and enjoy the staying there again! 😊"

"Everything is great but it would be better if there were trash cans in the corridors on the floors, especially the tables in the corridors of the 1st and 2nd floors where people eat and drink and it remains dirty for hours or even days 🤷♂️ I say this every year I come and it is the same 🤷♂️"

"I’d like to share my impressions of a truly amazing place – Sunshine Spa Kemer. I always used to think that massage was just a bit of fun, but after visiting Sunshine, I’ve completely changed my mind. The therapist found all my problem areas on their own and worked on them with real professionalism. After the complex Massage Mix, my body felt light and completely relaxed. I highly recommend visiting this place – I’m sure you’ll get a ton of positive emotions too!"

"If there were no aqua park area and all the delights on the beach, it would not be interesting here, but this park on the beach with white sand and good slides gives this hotel a good rating."