Golden Lotus Hotel

Golden Lotus Hotel Reviews

Golden Lotus Hotel

Merkez, Deniz Cd. No: 13, Kemer, TürkiyeView Hotel Details
Golden Lotus Hotel
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Golden Lotus Hotel Guest Reviews

4/5
Very Good
62 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(62)
Positive reviews(55)
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Negative reviews(7)
Anastasiya25
Twin Room
Stayed in apr. 2024
Friends
7 review
5.0/5
Outstanding
Posted on 27. apr. 2024
I liked the hotel and the service. Always clean, cleaning every day. Beach 2 min. There are snacks before and after lunch. The room has slippers and a kettle.
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Mehmet
Twin Room
Stayed in jun. 2023
Family
3 review
5.0/5
Outstanding
Posted on 26. aug. 2023
Very good in every aspect. Congratulations
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Galaxy028
Twin Room
Stayed in jul. 2023
Family
13 review
2.5/5
Posted on 26. jul. 2023
Hotel maximum 2* Breakfast has one name. My feeling is that the juices are powdery. The rooms are old. In general, horror for 16500 per day
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Erkan
Twin Room
Stayed in sep. 2023
Friends
11 review
3.2/5
Posted on 24. sep. 2023
It's not a bad hotel apart from the attitude of the employees
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Guest User
Stayed in jun. 2024
Other
0 review
4.0/5
Very Good
Posted on 21. jun. 2024
Me and my partner really enjoyed this hotel and their lovely food, delicious drinks and their nice staff! We can highly recommend this hotel! Our room was 4 star for us! Not luxury but enough for us and enjoyable and cozy. We loved our little balcony with a view at the ocean and the city. The pool area was always clean and the staff was always working and serving us costumers! Our cleaning lady was so cute and always gave us what we needed! We loved the closeness to the beach with its beautiful turquoise-blue water and beautiful stones.
Guest User
Stayed in mar. 2024
Other
0 review
4.0/5
Very Good
Posted on 1. mar. 2024
If you prefer a place for your summer holiday which is not too big, basically at the city center, with direct access to its own beach, very well maintained, clean with helpful, kind but not intrusive staff, this is the place to go. I have been travelling around the world and good hotels can be found everywhere. So what specifically makes this hotel among the good ones?! I already mentioned some of the traits in my first sentence. Still, it is worth highlighting that this hotel is maintained daily. This means, people are fixing thing continuously. That is rare. It is very clean and the staff makes it stays clean throughout day. Another pretty amazing thing was a smooth operation and management of hotel staff specially the one in the kitchen and dinning hall. The moment you turn your had the table behind is cleaned and ready to be used by another guest. The waiters and supervisors are there if you need them. Otherwise they are absolutely kind and noninvasive. The supervisors quietly monitor the process, help where needed and give orders almost without being noticed. The food was excellent if you like lots of Turkish dishes, lots of fresh vegetables, salads, fruits like we did. Every nigh, the hotel offers a special meal prepared in addition to the regular offer. It may also be decisive for you to know that English is spoken in this hotel, guest are from different countries (not only Russia) and music is variety of local an international pop.
Response from Property: Hello SamiraS, Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your detailed and positive review of your stay with us. It's truly heartwarming to hear that our hotel met your preferences for a summer holiday spot perfectly. We're glad you appreciated our prime location, right at the city center with direct access to our own beach. Cleanliness and maintenance are our top priorities, and we're delighted that you noticed our dedicated efforts in this regard. We're especially pleased that you found our staff to be helpful, kind, and nonintrusive. Our team takes great pride in ensuring that each guest's experience is exceptional and memorable. It's wonderful to hear that you found our kitchen and dining hall operations to be well-managed and efficient. We've designed our services to provide a seamless experience, and we're glad that you were able to enjoy this aspect during your stay. We're delighted that you enjoyed the variety of Turkish dishes, fresh vegetables, salads, and fruits that we offer. Our culinary team strives to provide a diverse and delightful dining experience for our guests. Your comments about the multilingual environment and the variety of music are duly noted. We aim to create an inclusive atmosphere where guests from around the world can feel welcome and comfortable. Once again, thank you for choosing our hotel for your summer holiday and for sharing your positive impressions. We truly value your feedback, and we hope to have the pleasure of welcoming you back in the future for another exceptional stay. Sunny greetings from Kemer Golden Lotus Hotel
Meenakshi W
Stayed in nov. 2023
Couples
4.0/5
Very Good
Posted on 16. nov. 2023
This hotel is situated in a great location on the beach and within walking distance to the centre of Kemer. It is very clean and the staff on reception are very helpful. Ample toiletries were provided in the bathroom. There was a good selection of food at at breakfast and dinner. On the negative side the beach is narrow so the sunbeds are packed in very closely together. Also found the person who runs the Spa area downstairs quite unhelpful.
Response from Property: Hello Ashram222, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our hotel's prime location, cleanliness, and the helpfulness of our reception staff. It's fantastic that you found the variety of toiletries in the bathroom to your liking and enjoyed the diverse food options at breakfast and dinner. We truly appreciate your constructive feedback about the beach setup and the Spa area. Your comments are valuable to us, and we'll certainly take them into consideration as we strive to improve our services. Our aim is to create the best possible experience for our guests, and your insights help us in that pursuit. We hope to have the pleasure of welcoming you back to our hotel in the future. Sunny greetings from Kemer The Golden Lotus Team
Howard W
Stayed in okt. 2023
Couples
3.0/5
Posted on 16. okt. 2023
Pro’s Originally, we booked and paid extra for a sea view room, but this was through Loveholidays and not the GL hotel direct. We were given a room in the central core of the hotel with no window but a sliding patio door onto the passage way with people walking past. Emilie on the front desk was able to change the room but only half way through our stay. We viewed that room with the window but no sea view which was smaller and decided to stay in what we had as it had an excellent wet room for the bathroom. The room was very clean and tidy with towels being changed every day and the room made up very nicely. The air conditioning is very discreet and worked well. The rest of the hotel is kept clean throughout all day long. It must be said, Emilie was really helpful throughout our stay. So, the hotel is OK, it has a certain calmness about it, the staff were very friendly and helpful at all times although hardly any English is spoken. We only met two other English people in our whole week. It was predominantly Russian and German guests, so we saw no smiling faces whatsoever! The beach and the jetty, the sea, the sunbeds, and the hotel’s swimming pools are small but adequate. Both pools are of a reasonable size for the hotel but no good for lengths. The sea water pool in the Spa area is great. There was entertainment on one night only which was in fact excellent. Con’s Being all inclusive, we expected our food and drink to be edible and drinkable, but this was definitely not the case unfortunately. All food was served lukewarm unless you had a fried egg or omelette in the morning or took food from the griddle station in the evening or lunchtime, but you needed to wait whilst it was cooked and took it immediately otherwise it went into a bay Marie and either stewed or dried up. Not one hot meal the entire week. Unfortunately, the house wines were really something not to be laid down but to be avoided! Cocktails or mixed drinks were basically revolting (sorry, but it's true). The Tuborg lager and local cognac were OK. Everything else was avoided once tried. So, it’s a nice hotel, great location on the beach and 5 minute walk from the noisy and brash high street. Breakfast & lunch palatable (but only just) which forced us to eat & drink outside the hotel after the first night.
Response from Property: Hello Howard, Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your kind words regarding our dedicated staff, particularly Emilie, who went out of her way to assist you during your stay. We are delighted that you found your room to be clean and well-maintained, and we're pleased that you had a comfortable stay. We also take your comments on board, and we regret to hear about your less than satisfactory experience with our food and drinks. We apologize for the issues you encountered in this regard, and we understand the importance of providing enjoyable dining experiences. We will certainly work on addressing these concerns to ensure that future guests have a more pleasurable culinary experience. We are glad to hear that you enjoyed the hotel's serene atmosphere and the amenities it offers, such as the beach, pools, and Spa area. Your feedback regarding the lack of English-speaking guests and the limited entertainment options has also been duly noted. Please accept our sincere apologies for any inconveniences you faced, and we genuinely appreciate your valuable insights. Your feedback helps us strive for continuous improvement, and we hope to have the opportunity to welcome you back in the future with an improved dining experience. Thank you once again for choosing our hotel, and we look forward to the possibility of serving you better on your next visit. Sunny greetings from Kemer The Golden Lotus Team
olga
Stayed in sep. 2023
Family
2.0/5
Posted on 22. sep. 2023
Hotel is clean and is in a walkable distance to town's main attractions. Everything else is just bad. Ran down rooms with AC that barely works. There is no beach just giant rocks, pool is colder than the sea, terrible WiFi and repetitive food that lacks any flavor.
Guest User
Stayed in sep. 2023
Other
0 review
4.0/5
Very Good
Posted on 1. sep. 2023
We have been here as a family with a small child, it is a very nice hotel that radiates tranquility, the employees are all very friendly and helpful, the food is delicious and variable, the hotel and rooms are clean, the location is really great on the beach and within walking distance of the shops / restaurants, I can also highly recommend the spa in the hotel, very knowledgeable people who know exactly what they are doing, I was massaged by Dilan, a real winner in her profession, but the male masseurs are also very good from what I have heard from ladies who have been massaged by them, we will definitely return to this hotel and highly recommend it.
Response from Property: Hello 140alevt, Thank you for your kind words and positive feedback. We are delighted to hear that you and your family enjoyed your stay at our hotel. We appreciate your compliments on our staff, food, cleanliness, location and spa services. It is always a pleasure to serve our guests and make them feel comfortable and relaxed. We are glad that you had a wonderful experience with Dila, our massage therapist. We hope to see you again soon and provide you with another memorable stay. Thank you for choosing us and for recommending us to others. Sunny greetings from Kemer Golden Lotus Hotel
Caner
Stayed in aug. 2023
Family
4.0/5
Very Good
Posted on 26. aug. 2023
A/C of the room was constantly out of service during our stay. Bathroom had worn out shower curtain. There is not enough space at the beach. Staff were very friendly and helpful to guests. Food was perfect except the dessert buffet.
Renate
Stayed in jul. 2023
Other
4.0/5
Very Good
Posted on 5. jul. 2023
Great location, close to the sea and just a short walk to the city centre. The downside was that they did not have a baby bed before the last night, so our baby had to sleep in our bed for two nights. When I book a room with a baby I also expect a bed.
MAXUT
Stayed in jul. 2023
Other
5.0/5
Outstanding
Posted on 4. jul. 2023
Very good family hotel. Everything is within walking distance. The staff is great. They all succeed. There are no queues, even for an omelet! There are no wild discos. The only drawback is that the hotel is located in the center and many outsiders enter the beach and the hotel's pier.
MAKRAM
Stayed in jun. 2023
Friends
5.0/5
Outstanding
Posted on 4. jun. 2023
Staff staff staff location beach and receptionist are great very very helpfull and smiling all the time You really feel home and welcoming with warm greating from every one .
Maxim
Stayed in apr. 2023
Other
3.0/5
Posted on 9. apr. 2023
can't be more close to the sea . The hotel is very compact so very convenient for a short stay, The entry to sauna and hamam is free. The food is nothing special. All staff is very nice