Hidden Pond Resort

Stellar staff make this beautiful hideaway a special destination. I was welcomed warmly by Shellee who arranged a thoughtful treat and note to be delivered to my bungalow. And the bungalow far exceeded my expectations: spacious, comfortable, attractive! Reading on my delightful screened porch listening to the rustle of the leaves was heaven. The location is great for exploring the Maine coast, and I enjoyed visiting several nearby towns. Hidden Pond is a great destination for families and couples, but the staff made this solo traveler feel just as at home.

Poor service (housekeeping and foodservice) wasn’t offset by beauty of grounds and remodeled cabins - WAY overpriced for what it is able to offer guests in the high season. Mgmt follows policies when it suits them economically, but not when guests receive subpar service. Group owns 9 properties in Kennebunk area, so feels a bit institutional and undermanaged vs boutique we were looking for. Recommend looking elsewhere for a better value and Kennebunkport experience!

Hidden Pond is pure serenity. Cabins were lovely and cleaning team was amazing! Morning yoga was perfect in the garden and my massage was very relaxing. Although the resort is set apart from town center, the shuttle service was perfect for getting around. Deano the chauffeur was always prompt and had great suggestions to make our stay better And we loved his music !!!

We stayed at the Tides resort in Kennebunkport which is somewhat remote from the town center amenities. There is a shuttle service run by the resort which eliminates the need to drive and park in a congested town. The shuttle driver Deano is polite,punctual and entertaining and makes our stay much better. He is a credit to the organization.

We’ve been visiting Hidden Pond since it first opened and we keep coming back for more! A big reason for our loyalty is the staff. In particular, on a recent visit this year, we had the pleasure of being driven by Deano. He was professional, flexible and fun for the 3 nights he shuttled us to dine locally. We just wanted to take the time to thank him again for driving us safely and getting to know us a bit in the process. We will surely be back and hope to be welcomed by Deano again. The gets an A+ for service.

From the moment you enter the lodge and the are greeted by front desk employees you experience warmth, smiles, and excitement. And I mean they r excited to see you and welcome you ! The accommodations were supreme! The little touches that they extend to you are a surprise everyday. I don’t want to ruin the surprises so check it out !

I booked Hidden Pond for an anniversary gift for my husband having never been and using TA reviews. Hidden Pond is an enchanting property with lovely individual bungalows that give a very beach house neighborhood feel with lovely accommodations and appointments throughout the property. We had an excellent couples massage with April and Sunshine (who were both fantastic) in the unique Tree Room of the Spa, we had a top notch 4 course dinner at Earth complete with a great selection of mocktails, we rode the bikes at our bungalow to the beach and felt like kids again, we enjoyed yoga in the garden and used the gym for additional sweat, and relaxed by the lovely pool. What made us feel so delighted is the way we were greeted at checkin by Shellae who was a joy, and when she found out we were celebrating our 15th anniversary she made us feel even more welcome. Thank you Hidden Pond team for making our stay so very memorable!

My husband and I stayed at Tides Beach Club. Don’t have enough good things to say about their hospitality and the convenience to the beautiful beach. Just here to leave a review for our shuttle driver Deano who was awesome!! So nice and knowledgeable and happy to chat and share information about Kennebunkport. We loved his ride to town and back. He was so very kind and caring and we are so appreciative of his friendliness and accomodating services.

We stayed in one of the Treetop units. The resort is divided into small "sub-divisions" connected by main roads. The overall feel is very natural and camp-like, with minimal (but careful) landscaping and care throughout. The buildings on the property (cottages, bungalows, treetop units, etc.) are impeccably designed inside and out. We loved the small screened porch in our unit - that's where we enjoyed the complementary breakfast pastry and coffee (and complementary yogurt & granola in the fridge). All the service staff were very friendly and we enjoyed our stay very much. Earth restaurant was excellent for dinner. I am noting some minor things that could be improved: - No bar service at the adult pool between 3-5 pm, which is when most adults used the pool. We were told to walk in to the adjacent restaurant to order drinks, but walking through a fancy restaurant in a wet bathing suit to order a drink seemed out of place. -We were communicating with the front desk through the "texting" option, which was very convenient. However, couple of little things were fell through the cracks, so we realized it was best to call the front desk instead of texting. -Our dirty breakfast dishes were not picked up and replaced during one of the days of our stay. We had to call for clean coffee cups and plates for the next breakfast, which did not show in time. We had to wash the dirty cups and plates in the tiny bathroom sink with a soap bar - not exactly a five-star moment. -The only on-site food option is the high-end Earth restaurant. For families with kids, this seems inconvenient. -We would have appreciated more on-site or nearby options for biking and hiking trails. The existing pathways around the property are very nice, but more extensive trails would be a great addition. Biking to the beach was very convenient and the on-site complementary bike system worked very well.