Guest User
February 16, 2024
Never again, just did three night here...where does one start..... Rooms are modern and recently redone so not to shabby, however, a four star rated hotel OMG what a joke...I was put here by an employer and he was astounded when i told him about my stay that this is "apparently a 4 star hotel" ....self rated i am sure!!. Ok so for a four star hotel, No bottled water in the room, no mini bar, No hotel guide in the room at all ( what time do meals start, pool hours etc) nada...Zilch?? Extreme chinese decor is ok if thats your thing but I personally fgound it overbearing but that just me. No Foxtel on TV, No pay per view movies, Smart tv installed however no netflix or other apps installed so one could log in, meals start too late (0730) if your working for breakfast and later on the weekend (0830). When you have a shower the water is timed!!!!! it shuts off after a certain time period, (***) start it again & it goes for about 20 seconds...Very very hard to get an answer from reception. meal in the restaurant was ok but i have never had a lamb cutlet so thin and definitely not worth $ 45 dollars no way oh and charge my room please. No You pay now ? seriously?? grabbed three mid strenghth beers when i arrived $36 OMG seriously another 20 bucks i can get a whole carton (which i did!!) the other guy i was working with was from an overseas vendor and was returning home the next day he asked for a late checkout and was informed no we do not do them???? we need the rooms? Trust me this place was not full he was astounded as was our boss. Rooms are serviced every day but very badly anything on the floor (paper etc) not removed bins not emptied instant coffe not replaced (4 star hotel yet no milk supplied ???) Dead set serious for the price that they are asking (281-295$AUD) then go elsewhere their are way better 4 star( LOL ) places this place is simply taking the pi #$ never ever again !