Bungalows Key Largo - All Inclusive

Me and my husband were so excited to visit this resort and were very disappointed from the minute we arrived. If you check in before 4:00 you have to pay $300 to enjoy any of the amenities on site including the pool. Next we were able see our room, the outdoor oasis tub was filled with debris and bird feces. The pool didn’t play any music half of the time and rarely had entertainment. You are asked to tip after everything you consume which I have never experienced at an all inclusive. Staff was unfriendly. We finally found a great fresh squeezed pineapple drink they made in house on Friday. They ran out after our second one. We were disappointed to learn the next day they had no plan in for making anymore and we were just out of luck. The pool area was very disappointing. It smelt like sewer everywhere you went. Nothing you would think a resort at this kind of price would have. The view of the water is brown and unflattering with some low grade floats in the water. Have never stayed at an all inclusive that was this bad! Will never return, wanted to leave 15 minutes after getting there but they would not offer a refund.

This is by far the best resort I’ve ever been too thus far. Food is great, staff is accomodating, the only complaint I had was that I didn’t stay longer. Also I went when the weather was bad so I didn’t get to go on the water/sunset cruise. I also love the all inclusivity. I was looking for a place where everything was included

We booked at the last minute as Hurricane Beryl was pounding our original destination (Cancun). Our bungalow was on the beach with a spectacular view of the sunset. The accommodations were nice, clean and well maintained. Daily cleanup and turndown were on schedule. The restaurants were centrally located near the main pool. Food was exceptional. The pool was nice, but was crowded and often had no lounge chairs available. It paid to get there early, but there was the ever present book, towel, sun screen, etc “saving” the unoccupied space.

Hands down the best resort I have stayed at in the continental US...definitely competes with the best in Hawaii! Private cottage, comfortable king bed & plenty of storage space for clothes. Private deck with outdoor shower & tub! We chose casual dining & the food was excellent! This all inclusive resort serves cocktails on the beach ⛱️ Just doesn't get better than Bungalows in Key Largo!

Stayed at Bungalows and deeply regret it. I feel swindled and ripped off. I wish I would of read all the violation on the florida department of health food inspections website prior to staying here. This explains why I got sick. See all the violation against Bungalows below. This is very concerning and everyone needs to be made aware that your food and beverages are not safe. Violation Observation 22-20-5 Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Observed soiled interior on both ice machines next to walk in cooler, at first floor. 40-06-5 Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. 16-46-4 Basic - Old labels stuck to food containers after cleaning. Observed in clean plastic containers in shelves next to dishwasher area. 42-01-4 Basic - Wet mop not stored in a manner to allow the mop to dry. 08A-05-6 High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw fish stored above cooked demi glazed sauce bags in freezer at fishtale kitchen, employee stored properly during inspection. 01B-02-5 High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Observed cooked shrimp (48F - Cold Holding); seafood soup (51F - Cold Holding) in reach in cooler on second floor, food was dated on 11/01/2023. Kitchen Manager discarded during inspection . Also cooked pasta (49F - Cold Holding); tomato bisque (48F - Cold Holding); in reach in cooler at preparation area. As per Kitchen manager over 24 hours.KM discarded food during inspection.**Corrected On-Site** **Corrected On-Site** 03A-02-5 High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cooked shrimp (48F - Cold Holding); seafood soup (51F - Cold Holding) in reach in cooler on second floor, food was dated on 11/01/2023. Kitchen Manager discarded during inspection . Also cooked pasta (49F - Cold Holding); tomato bisque (48F - Cold Holding); in reach in cooler at preparation area. As per Kitchen manager over 24 hours.KM discarded food during inspection 22-02-4 Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed soiled white cutting boards at pizza station. 31A-09-4 Intermediate - Handwash sink not accessible for employee use at all times. Observed plastic rack blocking access to hand wash sink next to ice machine at first floor. Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Observed in ice machine next to chef desk. Employee start to clean it during inspection. **Corrective Action Taken** 16-46-4 Basic - Old labels stuck to food containers after cleaning. Observed in food

We just returned from a 3-night stay at The Bungalows and it was fantastic. We planned a two-part vacation. The first part was at the Bungalows, and the second part we spent talking about how great the Bungalows was. I did read the reviews and the website prior to going and what I have realized from some of the general negative reviews is that some people just didn’t read the website or the notices and have a different expectation for their vacation. For instance, someone was upset that they did not have an ocean view bungalow, and the website is clear that it is a water view, not ocean. If you look at the website and see pictures it is clear it is a marina/gulf side vibe. They are also clear about room service being an additional charge. Read the FAQ page and the policy page and you will not be disappointed. It was everything it said it would be AND more! Pros: It truly is a unique property that we learned was bought and redone with manicured beautiful gardens, bungalows with white sand roads… it felt like we were on an island. “Welcome home” said the valet as we arrived. They offer you a beverage as you hop on the golf cart limo for your tour of the property and delivery to your bungalow. We stayed in a Garden King and it did not disappoint. It was quiet and intimate and just a few short steps to the entrance to coconut beach. We showered outdoors almost every day and took advantage of the outdoor tub. Super unique. The rooms were always clean and turn down service was nice with the little treats they leave you - yummy. We aren’t big night owls, so we were tucked in by 10pm each night and I can say, I don’t get up early for pretty much for anything if I can help it…but for some reason, this environment was so relaxing that I was ready and excited to start the day every morning at 6am to bike the trails or just walk on the docks and enjoy the serenity. My husband even commented “who are you? LOL” We went in June, and it was not overly crowded…it felt like a perfect amount of occupancy. I can’t say what it would be like in peak season Dec- May, but June was great. I read some reviews that you had to get to a beach/pool chair early, but we didn’t find that to be the case probably because of the season. Everyone was super friendly and accommodating. We stayed 3 nights and probably could have used one more…but we were super happy with the mix of activity and relaxing. We did yoga on the beach (bring bug spray – there were a few little guys nipping at our ankles), we did Kayak, swam out to the water float, rested at sunset pool and Zen pool. We booked a snorkeling trip, and the crew was awesome. Captain (Steve (?) and mate Hallie were great, we chatted a bit with them, and he took us to such a beautiful spot! For my first-time snorkeling, it was perfection! I had a spa treatment, and that facility was really clever with dark bamboo and stone paths to your private massage room. As for the food, I was prepared for the possibili

Love this place and can’t wait to go back!! We stayed 5 nights and got married onsite the 2nd day. Taylor Bishop, our wedding coordinator, was amazing and took so much stress off my plate. She set me up with an incredible photographer, Sabrina Pacetti, from The Photography Concierge LLC and a phenomenal hair and make up team from Beautiful Brides of the FL Keys. The staff from Bungalows were friendly, efficient and accommodating. The food was also exquisite. We had an unforgettable and magical wedding thanks to everyone involved, including our Beachfront Bungalow neighbor and other guests we met that week!

Worst experience of my life , went there to celebrate a special moment with my fiance and we were treated with disrespect, hostile attitudes by the staff. We left traumatized and my fiancé in tears. The general manager named Cynthia is a very cruel women who likes to pick on and bully her guests

Had I known to sort the reviews on Tripadvisor and Google reviews by the lowest rated review first it would have saved me $6k. I did not see or know about all the complaints when I booked my reservation, or I would of never booked it. Sadly, everything I now have read is true and my wife and I experienced to. We also did not feel safe, to many guys driving around on golf carts trying to peek into our rooms. We were afraid to go to sleep in fear of our safety. Please sort the reviews by lowest rated first, its pretty shocking how many other guests have had issues.