Guest User
February 21, 2024
I spend 100+ nights per year in all levels of accommodations and travel to Key West 3 or 4 times per year. Additionally due to my industry/company I was required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. Regards to accommodations on the island; I accept a certain level of quirkiness and know from past experiences to have a lowered expectation. I have no issues with the limited staff I engaged with. All were professional and relatively friendly. My room, linens and towels on the surface looked and smelled clean. Pool, hot tub and loungers were maintained. Free breakfast is decent and appreciated. The property, structures in general and bars are old, very dated and in need of much attention. My room showed much wear & tear, furniture needs thrown out, celling fan too loud to use and missing any chair to sit on. The Wi-Fi never worked during my stay due to I think the bill not being paid? I didn't feel so safe at night? No staff on site in the guest house. Saw controlled access doors open at times. My neighbors got into a couple fights which was upsetting. The New Orleans House could be amazing with some cosmetic investment to the building and bars, gutting the rooms and added common technology. With the shrinking options for all male accommodations, it should be a goldmine but instead is kind of a joke?