Courtyard Key West Waterfront

The location is good, not far from airport. The balcony is shared(open to outside). However the sound proof is poor that I heard noise from others at night.

Close to everything. We were there for two nights. Great breakfast (was included in our rate). We stopped at the concierge desk to book sightseeing tour with Key West Survivor. Smooth booking. Trolly is 1/2 mile from the hotel which worked out great for us since we did not want to drive our car.

I recently had a deeply disappointing experience at the Courtyard Key West Waterfront. Despite the hotel’s promising location, the stay was marred by numerous issues and substandard service. Firstly, many of the electrical outlets, including USB ports, were non-functional. This was highly inconvenient and should have been checked prior to my arrival. Additionally, the room was never cleaned during my stay, which is completely unacceptable and a major hygiene concern. The television in my room was also not working. It took multiple calls and a day and a half to resolve this issue, during which I had to endure an argument with a front desk employee who insisted it was working. This was incredibly frustrating and unprofessional. To add insult to injury, when I requested to extend my stay for one more night, a front desk employee confirmed it. However, the next day, I was abruptly asked to leave by the general manager due to a mistake made by the front desk staff in not marking the room as extended. The manner in which this situation was handled was rude and entirely unprofessional. Given these numerous issues, I cannot recommend staying at this hotel. There are many other better options on the island of Key West where guests are treated with respect and the amenities actually work.

I strongly recommend this Courtyard by Marriot hotel ocated at Key West Waterfront. The beds are huge and very comfortable, pillows smell nice, facilities in general is very clean (makes you feel you're at home) and staff are courteous. The lady at the desk(i think her name is Kassandra, saw on her name plate) is so nice and very accomodating, best customer service - she deserved to be in this industry. Thank you, Courtyard!

Lotoya and Kassandra at the front desk were super helpful, the room was excellent and we had nothing bad to say about our three day stay. close enough to the downtown area to take a scooter or golf cart to get to everything worth seeing in the island

It’s a great resort. Amazing pool. Great location and view. Lotoya Kassandra is the best. She always smiles and gives us warm welcome. Very recommended. Will definitely stay here again next visit. Room is clear. Tiki bar is available at the pool. Easy access to pool and walk.